Systems and methods for identification and action on attempted controlled-environment facility resident communications with internet-protocol phone numbers

A controlled-environment facility communications system comprising:

• at least one controlled-environment facility resident communications device configured to receive an indication of initiation of an electronic communication request with a telephone number by or to a resident of a controlled environment facility;
• and
• a controlled-environment facility communications management system coupled to the at least one controlled-environment facility resident communications device and comprising a memory, and a processor coupled to the memory, the processor operable to:
• receive the indication of initiation of the electronic communication from the at least one controlled-environment facility resident communications device;
• access a database associated with the controlled-environment facility communications management system;
• determine, based on contents of the database, the telephone number is an internet protocol telephone number;
• determine, based, at least in part, on rules maintained on a controlled-environment facility administration and management system database with respect to actions to be taken with respect to internet protocol telephone numbers, an action be taken with respect to resident electronic communications with internet protocol telephone numbers;
• and
• take action, based, at least in part, on rules maintained on the controlled-environment facility administration and management system database with respect to actions to be taken with respect to internet protocol telephone numbers, with respect to the electronic communication.