Transferring computer aided dispatch incident data between public safety answering point stations

A method for transferring computer aided dispatch (CAD) incident data between public safety answering point (PSAP) station computing devices as a result of a detected successful call transfer at a cloud-based emergency call handling (ECH) server, the method comprising:

• sending, to the cloud-based ECH server from a first PSAP station computing device located at a PSAP, a first identifier identifying a first PSAP position of the first PSAP station computing device at the PSAP;
• receiving an emergency call at the first PSAP station computing device from the cloud-based ECH server;
• receiving user-entered CAD incident data associated with the emergency call at the first PSAP station computing device from a first user;
• receiving, at the first PSAP station computing device, a user-entered request to transfer the emergency call to a second PSAP station computing device located at the PSAP;
• sending, to the cloud-based ECH server from the first PSAP station computing device, a first request to transfer the emergency call to the second PSAP station computing device, wherein the first request including a second identifier identifying a second PSAP position of the second PSAP station computing device at the PSAP;
• receiving, at the first PSAP station computing device from the cloud-based ECH server, an acknowledgement of a successful transfer of the emergency call to the second PSAP station computing device;
• and
• sending, to a message queue at a CAD server located at the PSAP from the first PSAP station computing device, a second request to provide the user-entered CAD incident data to the second PSAP station computing device, wherein the second request including the second identifier.

A non-transitory computer-readable medium for use in connection with transferring computer aided dispatch (CAD) incident data between public safety answering point (PSAP) station computing devices as a result of a detected successful call transfer at a cloud-based emergency call handling (ECH) server, the non-transitory computer-readable medium comprising instructions that when executed by a first PSAP station computing device located at a PSAP cause the first PSAP station computing device to send, to the cloud-based ECH server, a first identifier identifying a first PSAP position of the first PSAP station computing device at the PSAP;

• receive an emergency call from the cloud-based ECH server;
• receive user-entered CAD incident data associated with the emergency call;
• receive a user-entered request to transfer the emergency call to a second PSAP station computing device located at the PSAP;
• send, to the cloud-based ECH server, a first request to transfer the emergency call to the second PSAP station computing device, wherein the first request including a second identifier identifying a second PSAP position of the second PSAP station computing device at the PSAP;
• receive, from the cloud-based ECH server, an acknowledgement of a successful transfer of the emergency call to the second PSAP station computing device;
• and
• send, to a message queue at a CAD server located at the PSAP, a second request to provide the user-entered CAD incident data to the second PSAP station computing device, wherein the second request including the second identifier.