Conference call direct access
AssigneeWest Corporation
InventorsGautham Pallapa, Santhosh Shetty, Karen Sue White, Mohammed Qurashi
Life of this patent
Estimating the term…
Abstract
Processing conference call communications may include receiving a request from a customer device to access the conference. One example method of operation may include receiving a conference call access request message from a user device, identifying an identifier included in the access request message associated with the user device, comparing content of the identifier to known identifier information, determining whether to authorize the access request, and responsive to authorizing the access request, transmitting a prompt to the user device to access the conference call.
Claims31
A method comprising:
- receiving a message for conference call access to be provided to a user device;
- identifying an identifier associated with the user device based on the message;
- comparing content of the identifier to known identifier information;
- determining to authorize access to the conference call based on at least a matching result of the comparison;
- and
- automatically transmitting a conference access prompt to the user device corresponding to access the conference call based on at least the matching result of the comparison.
An apparatus, comprising:
- a receiver configured to receive a message for conference call access to be provided to a user device;
- a processor configured to
- identify an identifier associated with the user device based on the message;
- compare content of the identifier to known identifier information;
- determine to authorize access to the conference call based on at least a matching result of the comparison;
- and
- a transmitter configured to automatically transmit a conference access prompt to the user device corresponding to access the conference call based on at least the matching result of the comparison.
A non-transitory computer readable storage medium configured to store instructions that when executed cause a processor to perform:
- receiving a message for conference call access to be provided to a user device;
- identifying an identifier associated with the user device based on the message;
- comparing content of the identifier to known identifier information;
- determining to authorize access to the conference call based on at least a matching result of the comparison;
- and
- automatically transmitting a conference access prompt to the user device corresponding to access the conference call based on at least the matching result of the comparison.
Dependencies are inferred from the claim text.