System and method for extracting and utilizing information from digital communications

A system for processing communications comprising:

• a communication interface for receiving an incoming digital communication from a sender;
• a processing module for analyzing a textual body of the incoming digital communication using natural language processing to determine a directive of the digital communication, wherein the directive defines at least an action and one or more persons;
• and
• an application module for identifying any semantic reference from the textual body of the digital communication, a semantic reference referring to a digital artifacts and being associated with an action;
• for locating the one or more digital artifacts by matching the semantic reference against a collection of digital artifacts;
• for displaying the identified one or more digital artifacts to a user for selection;
• for receiving from a user a selection of at least one of the identified one or more digital artifacts to be included in an outgoing digital communication;
• and for automatically generating the outgoing digital communication according to the action being defined in the directive, wherein the digital communication comprising the selected one or more digital artifacts and for sending the outgoing digital communication to the one or more of the one or more persons defined in the directive.