Normalizing identity API calls for a suite of multi-tenant products across disparate multi-tenant and single-tenant identity directories

A method comprising:

• receiving, by a computing device, a request for identity information associated with an individual user of the system from a client device, the identity information being in a common request format supported by a common Application Programming Interface (“API”);
• translating, by the computing device, the request from the common request format into a plurality of different directory search request formats, the plurality of different directory search requests including formats supported by a plurality of disparate directories, and the different directory search request formats being defined by a protocol of a respective directory;
• receiving, by the computing device, identity information associated with the individual user in response to the directory search request being sent to the plurality of disparate directories, the received identity information being in a native response format of one or more of the plurality of disparate directories from which the identity information was received;
• translating, by the computing device, the received identity information from a received native response format to a common response format supported by the API;
• and
• providing, by the computing device, the translated identity information to enable the plurality of disparate directories to respond to requests for identity information, the requests being in different directory search request formats, and the response by the plurality of disparate directories to the requests being configured to allow the client device to access a service of a relying party.