Monitoring events in printing devices to correlate the events by formulating and implementating of indentified rules based on the correlation associated with the printing devices

A system, comprising:

• one or more printing devices;
• and
• a printing device manager,
• wherein the printing device manager comprises instructions, stored on a non-transitory, computer-readable medium, that are executable by a processor to:
• monitor events associated with the one or more printing devices, wherein monitoring the events associated with the one or more printing devices comprises receiving, by the printing device manager, service records;
• identify a correlation between a first event type and a second event type of the monitored events, wherein the second event type comprises an event contained within the received service records;
• formulate a rule based on the correlation, wherein, according to the rule, when the first event type occurs, the processor causes the second event type to occur in response;
• receive an indication that the rule should be implemented on the one or more printing devices;
• implement the rule on the one or more printing devices;
• cause, in response to a determination that the first event type occurred and based on the implemented rule, the second event type to occur,
• wherein causing the second event type to occur comprises ordering a printing device to replace at least one of the one or more printing devices;
• and
• modify the rule in response to an additional printing device being added to an organization associated with the one or more printing devices, wherein modifying the rule comprises:
• invoking an assumption that the organization is representable as a closed system;
• representing a printing volume of the organization using a Boltzmann distribution;
• adjusting locations of the one or more printing devices along the Boltzmann distribution to account for the added additional printing device;
• predicting a print volume of the one or more printing devices based on the adjusted locations of the one or more printing devices along the Boltzmann distribution;
• and
• adjusting the rule based on the predicted print volume.

A printing device configured to:

• provide, in response to a polling from a computing device, one or more signals corresponding to the printing device;
• implement a rule formulated by the computing device,
• wherein the rule is based on a correlation between a first event type and a second event type,
• wherein the first event type corresponds to at least one of the one or more signals,
• wherein the second event type corresponds to an event contained within service records received by the computing device,
• wherein the computing device received an indication that the rule should be implemented on the printing device,
• wherein the rule was modified by the computing device in response to an additional printing device being added to an organization associated with the printing device, and
• wherein modifying the rule comprises:
• invoking an assumption that the organization is representable as a closed system;
• representing a printing volume of the organization using a Boltzmann distribution;
• adjusting locations of printing devices of the organization along the Boltzmann distribution to account for the added additional printing device;
• predicting a print volume of the printing devices of the organization based on the adjusted locations of the one or more printing devices along the Boltzmann distribution;
• and
• adjusting the rule based on the predicted print volume;
• and
• perform the second event type in response to the first event type occurring, based on the implemented rule,
• wherein performing the second event type comprises:
• ordering a replacement toner cartridge, drum, gear, belt, tray, or electronic component for the printing device;
• clearing a paper jam;
• printing, scanning, copying, or faxing a document;
• executing an ink-jet head cleaning process;
• sending an email with a scanned image;
• or
• powering on or off the printing device.