Exchange, call facilitation method, and call facilitation program
AssigneeNEC Platforms, Ltd.
InventorKazuki Katsuta
Life of this patent
Estimating the term…
Abstract
Control means of an exchange comprising connection means for accommodating a telephone and the control means for controlling the accommodated telephone, receives a dial signal from the telephone without causing the telephone to respond to an incoming call when the telephone that is performing incoming call ringing is hooked off, causes the hooked-off telephone to respond to the incoming call when the received dial signal is a first dial signal, and causes the telephone as a call source to make a call without causing the hooked-off telephone to respond to the incoming call when the received dial signal is a second dial signal. Thereby, it is possible to make a call even during incoming call ringing.
Claims10
An exchange comprising:
- a memory having stored therein program instructions;
- and
- one or more processors configured to execute the program instructions and when executing the program instructions comprises:
- a connection unit configured to accommodate a first plurality of telephones and a second plurality of telephones;
- and
- a control unit configured to control the first plurality of telephones and the second plurality of telephones,
- wherein the control unit
- causes, when there is an incoming call, the first plurality of telephones, as ringing telephones, to perform incoming call ringing and does not allow the second plurality of telephones, as non-ringing telephones, to perform the incoming call ringing,
- outputs a special dial tone to one of the ringing telephones, as an off-hook ringing telephone, when said off-hook ringing telephone is taken off hook, and outputs a normal dial tone to one of the non-ringing telephones, as an off-hook non-ringing telephone, when the off-hook non-ringing telephone is taken off hook,
- receives, in a case when the off-hook ringing telephone is taken off hook, a dial signal corresponding to a user operation initiated from the off-hook ringing telephone without causing the off-hook ringing telephone to respond to the incoming call,
- causes, in a case when the received dial signal is a first dial signal, the off-hook ringing telephone to respond to the incoming call, and
- causes, in a case when the received dial signal is a second dial signal, the off-hook ringing telephone to be a call source for making a call based on the received dial signal without causing the off-hook ringing telephone to respond to the incoming call.
A call facilitation method performed by an exchange, the exchange comprising a memory having stored therein program instructions, and one or more processors configured to execute the program instructions and when executing the program instructions comprises a connection unit that accommodates a first plurality of telephones, a second plurality of telephones, and a control unit that controls the first plurality of telephones and the second plurality of telephones, the call facilitation method comprising:
- at the control unit,
- causing, when there is an incoming call, the first plurality of telephones, as ringing telephones, to perform incoming call ringing and does not allow the second plurality of telephones, as non-ringing telephones, to perform the incoming call ringing, and
- outputting a special dial tone to one of the ringing telephones, as an off-hook ringing telephone, when said off-hook ringing telephone is taken off hook, and outputting a normal dial tone to one of the non-ringing telephones, as an off-hook non-ringing telephone, when the off-hook ringing telephone is taken off hook,
- receiving, in a case when the off-hook ringing telephone is taken off hook, a dial signal corresponding to a user operation initiated from the off-hook ringing telephone without causing the off-hook ringing telephone to respond to the incoming call,
- causing, in a case when the received dial signal is a first dial signal, the off-hook ringing telephone to respond to the incoming call, and
- causing, in a case when the received dial signal is a second dial signal, the off-hook ringing telephone to be a call source for making a call based on the received dial signal without causing the off-hook ringing telephone to respond to the incoming call.
A non-transitory computer-readable medium having stored thereon a call facilitation program that when executed by a computer causes the computer to function as an exchange comprising:
- a connection unit that accommodates a first plurality of telephones and a second plurality of telephones, and
- a control unit that controls the first plurality of telephones and the second plurality of telephones,
- wherein the control unit
- causes, when there is an incoming call, the first plurality of telephones, as ringing telephones, to perform incoming call ringing and does not allow the second plurality of telephones, as non-ringing telephones, to perform the incoming call ringing,
- outputs a special dial tone to one of the plurality of ringing telephones, as an off-hook ringing telephone, when said off-hook ringing telephone is taken off hook, and outputs a normal dial tone to one of the non-ringing telephones, as an off-hook non-ringing telephone, when the off-hook non-ringing telephone is taken off hook,
- receives, in a case when the off-hook ringing telephone is taken off hook, a dial signal corresponding to a user operation initiated from the off-hook ringing telephone without causing the off-hook ringing telephone to respond to the incoming call,
- causes, in a case when the received dial signal is a first dial signal, the off-hook ringing telephone to respond to the incoming call, and
- causes, in a case when the received dial signal is a second dial signal, the off-hook ringing telephone to be a call source for making a call based on the received dial signal without causing the off-hook ringing telephone to respond to the incoming call.
Dependencies are inferred from the claim text.