US 10,659,587 B2Granted

Incoming call management method and apparatus

AssigneesZhejiang Geely Holding Group Co., Ltd., Zhejiang Geely Automobile Research Institute Co., Ltd.

InventorShufu Li

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Abstract

The present disclosure is an incoming call management method, which includes: receiving a call request sent by a calling terminal; determining whether the calling number is stored in an address book corresponding to the called number; if the calling number is stored in the address book, sending the call request to a first called terminal corresponding to the called number to connect to the incoming call; if the calling number is not stored in the address book, configuring the calling terminal to play a preset voice interaction prompt, receiving a voice message sent by the calling terminal; and sending the voice message and the calling number to the first called terminal. The present disclosure also provides an incoming call management apparatus. The present disclosure can initially identify the calling number through voice message including a calling user attribute and an incoming call reason, so as to improve the user experience.

Claims18

Dependent claims

An incoming call management method, wherein the incoming call management method comprises:

receiving a call request sent by a calling terminal, wherein the call request comprises a calling number and a called number;
determining whether the calling number is stored in an address book corresponding to the called number;
if the calling number is stored in the address book, sending the call request to a first called terminal corresponding to the called number to connect to the incoming call;
if the calling number is not stored in the address book, configuring the calling terminal to play a preset voice interaction prompt, wherein the preset voice interaction prompt comprises at least one of an input prompt of a calling user attribute and an input prompt of an incoming call reason;
receiving a voice message sent by the calling terminal;
and
sending the voice message and the calling number to the first called terminal;
wherein the incoming call management method further comprises setting a risk level of the calling number according to a consistency of a content of the voice message each time sent by the calling terminal corresponding to the calling number.

5 more elements

An incoming call management apparatus, wherein the incoming call management apparatus comprises:

a request receiving module, configured to receive a call request sent by a calling terminal, wherein the call request includes a calling number and a called number;
a processing module, configured to send the call request to a first called terminal corresponding to the called number when the calling number is stored in a address book, so as to connect to the incoming call;
a control module, configured to control the calling terminal to play a preset voice interaction prompt when the calling number is not stored in the address book, wherein the preset voice interaction prompt includes at least one of an input prompt of a calling user attribute and an input prompt of an incoming call reason;
a voice receiving module, configured to receive a voice message sent by the calling terminal;
a first sending module, configured to send the voice message and the calling number to the first called terminal;
a risk level determining module, configured to set the risk level of the calling number according to a consistency of a content of the voice message each time sent by the calling terminal corresponding to the calling number.

3 more elements

Dependencies are inferred from the claim text.

Facts

Application: 16/475,125Filed 28 Dec 2017
Priority: CN 2016 1 124017828 Dec 2017
Published: US 2019/0335032 A131 Oct 2019
Granted: 19 May 2020
Term ends: Not estimatedThe source records don’t support an estimate.

Classification10 codes

H04M 1/663
With means for preventing unauthorised or fraudulent calling: preventing unauthorised calls to a telephone set
H04M 1/27453
Using static electronic memories, e.g. chips: directories allowing storage of additional subscriber data, e.g. metadata
H04M 1/72433
With interactive means for internal management of messages: for voice messaging, e.g. dictaphones
H04M 3/42042
Calling party identification service: notifying the called party of information on the calling party