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US 10,652,776 B2Granted
Contextual quality of user experience analysis using equipment dynamics
AssigneeT-Mobile USA, Inc.
InventorsKevin Lau, Jie Hui, Jong Sung Yoon
Life of this patent
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AssigneeT-Mobile USA, Inc.
InventorsKevin Lau, Jie Hui, Jong Sung Yoon
Estimating the term…
The techniques described herein involve determining a context-based Quality of Experience based upon client device Quality of Experience diagnostic files in combination with client device equipment dynamics. Client device Quality of Experience (QoE) diagnostic files may indicate a reduced QoE at a client device, such as reduced signal strength or an increased number of dropped packets. User behavior during a reduced QoE event may be reflected as equipment dynamics, which may be included in equipment dynamics files. A service provider may receive information from the client device and may analyze the information to determine, with an increased confidence level, that the user device experiences a reduced QoE. Network resources may be allocated in response to the reduced QoE determination, thereby increasing a functioning of the computing network and an associated device's Quality of Experience.
A computer-implemented method comprising:
A system comprising:
A non-transitory computer storage medium having computer programming instructions stored thereon, the computer programming instructions, when executed by a processor of a computing device, causing the computing device to perform operations comprising:
Dependencies are inferred from the claim text.