Systems and methods for providing a notification system architecture

A non-transitory computer-readable storage medium storing instructions that, when executed by one or more processors, cause the one or more processors to perform operations for providing a scalable and fault tolerant high-performance notification system for processing notification requests, the operations comprising:

• receiving, by a notification management service of a notification system, a plurality of notification requests via an application interface, each notification request of the plurality of notification requests comprising message content and recipient information, wherein the notification system comprises a plurality of notification engines configured to process received notification requests;
• allocating, by the notification management service, each notification request of the plurality of notification requests to at least one notification engine of the plurality of notification engines;
• generating, by a first notification engine of the plurality of notification engines, a first plurality of attempts, wherein each attempt corresponds to a notification request allocated for processing by the first notification engine and comprises information associated with the message content included in the corresponding notification request;
• assigning, by the first notification engine, each attempt of the first plurality of attempts to a particular attempt queue included in a first plurality of attempt queues configured to store each attempt of the first plurality of attempts for transmission to an intended recipient, wherein each attempt queue of the first plurality of attempt queues corresponds to a connector of a first plurality of connectors, and wherein each connector of the first plurality of connectors is communicatively coupled to one of a plurality of different communication networks;
• selecting a first set of attempts from among the first plurality of attempt queues, the first set of attempts comprising attempts configured for transmission to a first set of intended recipients, wherein the first set of intended recipients are identified based on the recipient information included in the notification requests corresponding to each of the first set of attempts;
• transmitting, via at least one connector of the first plurality of connectors, the first set of attempts to the first set of intended recipients via at least one communication network of the plurality of different communication networks;
• maintaining status information associated with processing each of the first plurality of attempts at one or more databases, wherein the status information comprises at least one of information that identifies the plurality of notification requests, information that identifies attempts that have been generated by the first notification engine, information that identifies a transmission status of each of the attempts that have been generated by the first notification engine, information that indicates a receive status for attempts transmitted via one or more connectors of the first plurality of connectors, and response information associated with one or more responses to the attempts transmitted via the one or more connectors of the first plurality of connectors;
• dynamically scaling, by the notification management service, a capacity for processing notification requests, wherein dynamically scaling the capacity for processing notification requests comprises at least one of:
• creating a new notification stack that includes a second notification engine, a second plurality of connectors, and a second set of one or more databases configured to maintain status information associated with processing of one or more notification requests assigned to the second notification engine, and a plurality of attempt queues specific to the second notification engine, wherein each connector of the second plurality of connectors is communicatively coupled to one of the plurality of different communication networks;
• modifying a notification engine, wherein modification of the notification engine includes at least one of:
• de-allocating at least a portion of processing resources utilized by the notification engine to process notification requests;
• and
• reallocating at least a portion of processing resources utilized by the notification engine to process notification requests;
• adding at least one additional connector to the first plurality of connectors;
• allocating additional processing resources to a flow control process of the first notification engine;
• allocating additional processing resources to at least one connector of the first plurality of connectors;
• and
• creating a second notification management service configured to support the notification engine or a new notification engine associated with a newly created notification stack.

A high-performance notification system for processing notification requests and having a notification system architecture that provides high scalability and fault tolerance, the notification system comprising:

• a processor coupled to a memory;
• a notification management service configured to:
• receive a plurality of notification requests via an application interface, each notification request of the plurality of notification requests comprising message content and recipient information, wherein the notification system comprises a plurality of notification engines configured to process received notification requests;
• and
• allocate each notification request of the plurality of notification requests to at least one notification engine of the plurality of notification engines;
• a first notification engine configured to:
• generate a first plurality of attempts, wherein each attempt corresponds to a notification request allocated for processing by the first notification engine and comprises information associated with the message content included in the corresponding notification request;
• and
• assign each attempt of the first plurality of attempts to a particular attempt queue of a plurality of attempt queues;
• a first plurality of connectors configured to:
• select a first set of attempts from among the plurality of attempt queues for transmission to a first set of intended recipients;
• and
• transmit, via at least one connector of the plurality of connectors, the set of attempts to the first set of intended recipients via at least one communication network of a plurality of different communication networks, wherein each attempt queue of the plurality of attempt queues corresponds to a particular connector of a plurality of connectors, and wherein each connector of the plurality of connectors is communicatively coupled to one of the plurality of different communication networks;
• and
• one or more databases configured to maintain status information associated with processing of notification requests by the first notification engine,
• wherein the notification management service is configured to dynamically scale a capacity for processing notification requests, wherein dynamically scaling the capacity for processing notification requests comprises at least one of:
• creating a new notification stack that includes a second notification engine, a second plurality of connectors, and a second set of one or more databases configured to maintain status information associated with processing of one or more notification requests assigned to the second notification engine, and a plurality of attempt queues specific to the second notification engine, wherein each connector of the second plurality of connectors is communicatively coupled to one of the plurality of different communication networks;
• modifying a notification engine, wherein modification of the notification engine includes at least one of:
• de-allocating at least a portion of processing resources utilized by the notification engine to process notification requests;
• and
• reallocating at least a portion of processing resources utilized by the notification engine to process notification requests;
• adding at least one additional connector to the first plurality of connectors;
• allocating additional processing resources to a flow control process of the first notification engine;
• allocating additional processing resources to at least one connector of the first plurality of connectors;
• and
• creating a second notification management service configured to support the notification engine or a new notification engine associated with a newly created notification stack.