Roadside assistance service provider assignment system

One or more non-transitory computer readable media storing computer readable instructions that, when executed, cause an apparatus to:

• (a) receive, through a roadside assistance service provider application for use on a mobile device executing on a roadside assistance service provider server having at least one processor, a roadside assistance service request;
• (b) collect roadside assistance service provider information by a plurality of sensors in communication with a vehicle of a roadside assistance service provider;
• (c) receive, by the roadside assistance service provider server, GPS information from a GPS module on the mobile device that acquires the GPS information of a user vehicle, the GPS module in communication with the roadside assistance service provider application;
• (d) receive, by the roadside assistance service provider server, a roadside assistance service request, wherein the roadside assistance service request includes one or more of the following:
• jump start the user vehicle, flat tire change of the user vehicle, fuel a lack of fuel user vehicle, or unlock a locked out user vehicle;
• (e) determine, by the roadside assistance service provider server, a selected service provider based on one or more factors, wherein the one or more factors include one or more of the following:
• proximity in location between the user vehicle and the selected service provider, prior driver's ratings for the selected service provider, a skill set of the selected service provider, or a cost of the selected service provider;
• (f) send, by the roadside assistance service provider server to the roadside assistance service provider application, the roadside assistance service request to the selected service provider;
• (g) receive, through the roadside assistance service provider application, acceptance of the roadside assistance service request from the selected service provider;
• (h) provide, by the roadside assistance service provider server and the GPS module and plurality of sensors, event notifications to the roadside assistance service provider application of a status of the selected service provider with respect to the roadside assistance service request;
• and
• (i) receive, through the roadside assistance service provider application, confirmation of completion of the roadside assistance service request from the selected service provider.

A roadside assistance system, the system comprising:

• a roadside assistance service provider server having at least one processor;
• a roadside assistance service provider application for use on a mobile device and executing on the roadside assistance service provider server;
• a plurality of sensors positioned on a vehicle of a roadside assistance service provider, wherein the plurality of sensors collects roadside assistance service provider information;
• and
• a GPS module on the mobile device that acquires GPS information of a user vehicle, the GPS module in communication with the roadside assistance service provider application, wherein the GPS module provides the acquired GPS information to the roadside assistance service provider application and the roadside assistance service provider server;
• wherein the roadside assistance service provider application upon execution of computer-executable instructions from the roadside assistance service provider server is configured to:
• receive, by the roadside assistance service provider server, a registration from a group of service providers, wherein the registration includes interviews, background checks, and a driver's record check, wherein the registration further includes validation of completed training for the group of service providers;
• receive, by the roadside assistance service provider server, a roadside assistance service request, wherein the roadside assistance service request includes one or more of the following:
• jump start the user vehicle, flat tire change for the user vehicle, fuel a lack of fuel user vehicle, or unlock a locked out user vehicle;
• determine, by the roadside assistance service provider server, a selected service provider based on one or more factors, wherein the one or more factors include one or more of the following:
• proximity in location between the user vehicle and the selected service provider, a length of time-to-travel between the user vehicle and the selected service provider, or an on-time performance of the selected service provider;
• send, by the roadside assistance service provider server to the roadside assistance service provider application, the roadside assistance service request to the selected service provider;
• receive, through the roadside assistance service provider application, acceptance of the roadside assistance service request from the selected service provider;
• and
• receive, through the roadside assistance service provider application, confirmation of completion of the roadside assistance service request from the selected service provider.