Player journey

A server computing device, comprising:

• a processor;
• and
• a data storage device configured to store at least computer-readable program instructions that, when executed by the processor, cause the server computing device to carry out functions comprising:
• receiving a plurality of gaming location events, wherein the plurality of gaming location events are related to a plurality of electronic gaming machines, wherein each of the plurality of electronic gaming machines is configured to play one or more wager games, wherein the plurality of gaming location events comprise first events related to wagers of a player using one or more first electronic gaming machines, and wherein the plurality of gaming location events comprise a second event related to the player and a second electronic gaming machine;
• determining that the first events meet a bad experience trigger condition, wherein the bad experience trigger condition is based on a determination that the player has lost at least a predetermined amount during a gaming session or a determination that the player has lost at least a predetermined number of consecutive wagers;
• determining a player journey action associated with the bad experience trigger condition;
• determining, based on the second event, that the player is using the second electronic gaming machine;
• and
• based on the determining that the first events meet the bad experience trigger condition and the determining that the player is using the second electronic gaming machine, sending the player journey action to the second electronic gaming machine.

A method, comprising:

• sending, from an electronic gaming machine, one or more gaming location events, wherein the electronic gaming machine is configured to play one or more wager games, and wherein at least one gaming location event of the one or more gaming location events is a first event related to a player and the electronic gaming machine;
• after sending the one or more gaming location events, receiving a player journey action at the electronic gaming machine, wherein the one or more player journey actions instruct the electronic gaming machine to perform one or more actions that relate to second events that meet a bad experience trigger condition, wherein the second events are related to wagers of the player using one or more other electronic gaming machines, and wherein the bad experience trigger condition is based on a determination that the player has lost at least a predetermined amount during a gaming session or a determination that the player has lost at least a predetermined number of consecutive wagers;
• and
• performing the player journey action using the electronic gaming machine.