Authentication and control of incoming communication
AssigneeGlobal Tel*Link Corporation
InventorStephen Lee Hodge
Life of this patent
Estimating the term…
Abstract
An incoming communication processing system and method is disclosed for providing communication and data services to residents of a controlled facility. Specifically, the incoming communication processing system allows outside parties to initiate communications to residents of a controlled facility. The incoming communication processing system may work in conjunction with or separately from an outgoing communication processing system. Many restrictions and safeguards may be implemented within the incoming communication system in order to prevent improper use.
Claims20
A method, comprising:
- receiving, at an incoming communication system, an incoming communication from a party external to a facility, wherein the incoming communication includes resident routing information directing the incoming communication to a resident of the facility;
- in response to the receiving, identifying, by the incoming communication system, a communication restriction rule corresponding to the incoming communication, wherein the communication restriction rule was defined by an outgoing communication system operating independently from the incoming communication processing system;
- evaluating, by the incoming communication system, the communication restriction rule;
- and
- in response to the evaluating, determining, by the incoming communication system, whether to transmit the incoming communication to a resident communication device corresponding to the resident of the facility.
An incoming communication processing system, comprising:
- a memory;
- and
- at least one processor coupled to the memory and configured to:
- receive an incoming communication from a party external to a facility, wherein the incoming communication includes resident routing information directing the incoming communication to a resident of the facility;
- in response to the receiving, identify a communication restriction rule corresponding to the incoming communication, wherein the communication restriction rule was defined by an outgoing communication system operating independently from the incoming communication processing system;
- evaluate the communication restriction rule;
- and
- in response to the evaluating, determining whether to transmit the incoming communication to a resident communication device corresponding to the resident of the facility.
A non-transitory computer-readable device having instructions stored thereon that, when executed by at least one computing device, cause the at least one computing device to perform operations comprising:
- receiving an incoming communication from a party external to a facility, wherein the incoming communication includes resident routing information directing the incoming communication to a resident of the facility;
- in response to the receiving, identifying a communication restriction rule corresponding to the incoming communication, wherein the communication restriction rule was defined by an outgoing communication system operating independently from the incoming communication processing system;
- evaluating the communication restriction rule;
- and
- in response to the evaluating, determining whether to transmit the incoming communication to a resident communication device corresponding to the resident of the facility.
Dependencies are inferred from the claim text.