System and method for querying questions and answers

A method comprising the steps of:

• receiving, by a server, comprising a hardware computing device coupled to the network and including at least one processor executing instructions within a memory, from a client computer, an array of tokens;
• identifying, by the server, within the array of tokens:
• at least one token indicating a question;
• and
• a plurality of tokens common to a model stored in a data repository coupled to a network and defining:
• a plurality of entities including abstract concepts and concrete instances;
• and
• at least one interrelationship between the plurality of entities;
• executing, by the server, a query of the data repository, wherein the data repository further comprises:
• at least one answer to the question;
• and
• a digital information, associated in the data repository with the at least one answer, comprising the plurality of entities and the at least one interrelationship;
• returning, by the server, a set of results comprising the at least one answer;
• applying, by the server, different weights, using at least one semantic similarity or distance between the array of tokens and the digital information, balancing the relationship between the question and the at least one answer;
• maintaining, by the server, a log of partial, mismatching, or partially matching queries to identify at least one frequently asked question (FAQ) to be added to an FAQ database within the data repository;
• and
• transmitting, by the server, the at least one answer to the client computer for display.