System and method for facilitating communications between inmates and non-inmates

A method for facilitating incoming and outgoing electronic messages, the method comprising the steps of:

• accessing, by an application server, a database including a plurality of user profiles and a plurality of inmate profiles, wherein each of the user profiles includes a user ID, a mobile ID associated with a mobile device, a carrier, and at least one inmate account number, wherein each inmate profile includes an inmate user ID, a carrier, a current account balance, and at least one user account number, and an action event record list having a plurality of action event records, wherein each action event record includes a triggering event, action event data, and action event;
• detecting the triggering event, by the application server, from the user profile;
• triggering, by the application server, the action event to be performed by the application server or external server based on the triggering event
• performing, by the application server or the external server, the action event data based on the action event;
• and
• wherein the action event data includes determining whether the user profile is a current user or a new user and upon determining that the user profile is a current user pairing the current user profile with the inmate profile, determining whether the carrier of a new user profile is an allowed carrier or not and upon determining the carrier of the new user profile sending, by the application server, to an appropriate list for future messaging.

One or more non-transitory computer-readable storage media, having computer executable instructions embodied thereon, where when executed by at least one processor, the computer-executable instructions cause the processor to:

• access a database including a plurality of user profiles and a plurality of inmate profiles, wherein each of the user profiles includes a user ID, a mobile ID associated with a mobile device, a carrier, and at least one inmate account number, wherein each of the inmate profiles includes an inmate user ID, a carrier, a current account balance, and at least one user account number, and an action event record list having a plurality of action event records, wherein each action event record includes a triggering event, action event data, and action event;
• detect the triggering event from the user profile;
• trigger the action event to be performed by the application server or external server based on the triggering event;
• perform the action event data based on the action event;
• and
• wherein the action event data includes determining whether the user profile is a current user or a new user and upon determining that the user profile is a current user pairing the current user profile with the inmate profile, determining whether the carrier of a new user profile is an allowed carrier or not and upon determining the carrier of the new user profile sending to an appropriate list for future messaging.