Programmable intelligent agents for human-chatbot communication

An intelligent agent for human-chatbot communication, comprising:

• a central processing unit, a memory module, a power supply module;
• an operating system that manages the hardware and software of said intelligent agent;
• wireless or wired connectivity to a chatbot software that simulates interactive human conversation with humans;
• wireless or wired connectivity to human users over the Internet or the Public Switched Telephone Network;
• and
• software that enables and manages interactive voice or video calls between the chatbot and human users, wherein said software provides a time-out method usable during a voice or video call session between said chatbot and a human user, comprising:
• said intelligent agent expecting and waiting for a response from the human user;
• said intelligent agent directing the call session to continue if the user responds before a configurable time-out period;
• otherwise, said intelligent agent prompting the chatbot to utter a message inviting the user to respond;
• said intelligent agent repeating the above three steps until the user responds;
• and
• said intelligent agent terminating the call session if the user does not respond after a configurable number of time-out periods.