A webpage feedback method implemented on a server system comprising the steps:
- receiving a feedback request from a client device on which a subscribing webpage is implemented;
- uploading a feedback script to the requesting client device, wherein the feedback script redacts a first redaction type of the webpage according to a privacy policy;
- receiving a serialized webpage document from the client device wherein the serialized webpage document is a copy of the subscribing webpage, said subscribing webpage having been redacted according to the privacy policy defined in a configuration form;
- de-serializing and extracting from the received serialized webpage document user inputted feedback and annotated hypertext markup language code of the webpage as implemented on the client device while the user inputted feedback was inputted;
- identifying annotated portions of the hypertext markup language code within individual elements defined within the extracted annotated hypertext markup language code;
- loading the extracted annotated hypertext markup language code into a local browser window and manipulating the state of the loaded webpage using the identified annotated portions to replicate the webpage in the local browser as it was implemented in a browser on the client device when user inputted feedback was inputted;
- generating a plurality of screenshot images of webpage that represent the webpage as a whole as implemented in the local browser;
- generating a plurality of screenshots of individual elements within the webpage as implemented in the local browser;
- storing in a database the received serialized webpage document, the extracted annotated hypertext markup language code, the extracted user inputted feedback, and the generated screenshot images;
- and
- associating within the database screenshot images of the webpage as a whole and screenshot images of selected individual elements with their respective corresponding user inputted feedback.