Message management

A method, in a data processing system comprising at least one processor and at least one memory, the at least one memory comprising instructions executed by the at least one processor to cause the at least one processor to implement an offensive action management system for acting on offensive messages in a communication platform, the method comprising:

• monitoring, by a message monitoring component of the offensive action management system, messages posted to the communication platform;
• responsive to the message monitoring component detecting a flagged message posted by an offending user to a conversation, identifying, by a review group selection component of the offensive action management system, a review group of users to determine a downstream action for the flagged message;
• presenting, by a poll generation/analysis component of the offensive action management system, a poll to the review group of users, wherein the poll presents a set of downstream actions for the flagged message;
• determining, by the poll generation/analysis component, a downstream action based on results of the poll;
• and
• automatically performing, by a downstream action component offensive action management system, the determined downstream action on the communication platform.