Message management

A computer program product comprising a computer readable storage medium having a computer readable program stored therein, wherein the computer readable program, when executed on a computing device, causes the computing device to implement an offensive action management system for acting on offensive messages in a communication platform, wherein the computer readable program causes the computing device to:

• monitor, by a message monitoring component of the offensive action management system, messages posted to the communication platform;
• responsive to the message monitoring component detecting a flagged message posted by an offending user to a conversation, identify, by a review group selection component of the offensive action management system, a review group of users to determine a downstream action for the flagged message;
• present, by a poll generation/analysis component of the offensive action management system, a poll to the review group of users, wherein the poll presents a set of downstream actions for the flagged message;
• determine, by the poll generation/analysis component, a downstream action based on results of the poll;
• and
• automatically perform, by a downstream action component of the offensive action management system, the determined downstream action on the communication platform.