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US 10,540,730 B2Granted
System and method that facilitates providing a virtual agent
OwnerErick Mottainventor
Life of this patent
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Abstract
Aspects are disclosed that facilitate matching a user with a virtual agent. A database of virtual agents is maintained in which each of the virtual agents are remotely located from a property secured by a locking mechanism. A user is authenticated based on user information included in a request to enter the property, and an authenticated user is matched with a host agent of a virtual tour. Here, the host agent is selected from the database of virtual agents, and the virtual tour comprises a remote real time interaction between the user and the host agent while the user physically accesses the property.
Claims18
A method comprising:
- maintaining a database of virtual agents, wherein each of the virtual agents are remotely located from a property secured by a locking mechanism;
- authenticating a user based on user information included in a request to enter the property;
- matching an authenticated user with a host agent, wherein the host agent is selected from the database of virtual agents;
- and
- providing the authenticated user with a virtual tour of the property via an array of hologram devices respectively placed in a plurality of locations associated with the property, wherein the virtual tour comprises a remote real time interaction between the authenticated user and the host agent while the authenticated user physically accesses the property, and wherein the remote real time interaction includes at least a first interaction at a first of the plurality of locations and a second interaction at a second of the plurality of locations different from the first of the plurality of locations.
2 more elements
A management system, comprising:
- an agent component configured to maintain a database of virtual agents, wherein each of the virtual agents are remotely located from a property secured by a locking mechanism;
- a user component configured to authenticate a user based on user information included in a request to enter the property;
- a matching component configured to match an authenticated user with a host agent, wherein the host agent is selected from the database of virtual agents;
- and
- an interaction component configured to provide the authenticated user with a virtual tour of the property via an array of hologram devices respectively placed in a plurality of locations associated with the property, wherein the virtual tour comprises a remote real time interaction between the authenticated user and the host agent while the authenticated user physically accesses the property, and wherein the remote real time interaction includes at least a first interaction at a first of the plurality of locations and a second interaction at a second of the plurality of locations different from the first of the plurality of locations.
2 more elements
A computer-readable storage medium, comprising:
- a memory component configured to store computer-readable instructions, the computer-readable instructions including instructions for performing the following acts:
- maintaining a database of virtual agents, wherein each of the virtual agents are remotely located from a property secured by a locking mechanism;
- authenticating a user based on user information included in a request to enter the property;
- matching an authenticated user with a host agent, wherein the host agent is selected from the database of virtual agents;
- and
- providing the authenticated user with a virtual tour of the property via an array of hologram devices respectively placed in a plurality of locations associated with the property, wherein the virtual tour comprises a remote real time interaction between the authenticated user and the host agent while the authenticated user physically accesses the property, and wherein the remote real time interaction includes at least a first interaction at a first of the plurality of locations and a second interaction at a second of the plurality of locations different from the first of the plurality of locations.
3 more elements
Dependencies are inferred from the claim text.