Categorized social opinions as answers to questions
AssigneeInternational Business Machines Corporation
InventorsSusan M. Cox, Janani Janakiraman, Nadiya Kochura, Fang Lu
Life of this patent
Estimating the term…
Abstract
A question is analyzed to determine a set of categories, a category corresponding to a type of possible answers responsive to the question. A set of opinions is extracted from social media data. Each opinion is from a corresponding responder on a social media platform to which the question is sent. An opinion from the set of opinions is categorized into a category from the set of categories. A strength of the opinion is computed using a subset of a set of strength parameters. The opinion is ranked according to the strength of the opinion. The opinion, the strength, and the category are presented in a filterable presentation.
Claims18
A computer usable program product comprising one or more computer-readable storage devices, and program instructions stored on at least one of the one or more storage devices, the stored program instructions comprising:
- program instructions to analyze a question to determine a set of categories, a category corresponding to a type of possible answers responsive to the question;
- program instructions to extract from social media data a set of opinions, wherein each opinion is from a corresponding responder on a social media platform to which the question is sent;
- program instructions to categorize an opinion from the set of opinions into a category from the set of categories;
- program instructions to compute a strength of the opinion using a subset of a set of strength parameters;
- program instructions to rank the opinion according to the strength of the opinion;
- program instructions to present the opinion, the strength, and the category in a filterable presentation;
- analyzing historical social data of the responder to determine whether the responder has a personal experience supporting the opinion;
- and
- computing a value of an evidentiary support strength parameter for the opinion according to a degree of support provided to the opinion by the personal experience of the responder.
A computer system comprising one or more processors, one or more computer-readable memories, and one or more computer-readable storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, the stored program instructions comprising:
- program instructions to analyze a question to determine a set of categories, a category corresponding to a type of possible answers responsive to the question;
- program instructions to extract from social media data a set of opinions, wherein each opinion is from a corresponding responder on a social media platform to which the question is sent;
- program instructions to categorize an opinion from the set of opinions into a category from the set of categories;
- program instructions to compute a strength of the opinion using a subset of a set of strength parameters;
- program instructions to rank the opinion according to the strength of the opinion;
- program instructions to present the opinion, the strength, and the category in a filterable presentation;
- analyzing historical social data of the responder to determine whether the responder has a personal experience supporting the opinion;
- and
- computing a value of an evidentiary support strength parameter for the opinion according to a degree of support provided to the opinion by the personal experience of the responder.
Dependencies are inferred from the claim text.