# US 10,504,086 B2 · Systems and methods for providing a tailored user experience at a self-service kiosk > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,504,086 B2 - Document ID: US10504086B2 - Status: Granted - Kind: B2 - Application number: 15/148,557 - Filed: 2016-05-06 - Published: 2017-11-09 - Granted: 2019-12-10 - Earliest claimed: 2016-05-06 - Assignees: Mastercard International Incorporated - Applicants: MasterCard International Incorporated - Inventors: Richard Unnerstall - Web page: https://patentgrep.com/patent/US10504086B2 ## CPC - G06Q 20/18: involving self-service terminals [SST], vending machines, kiosks or multimedia terminals - G06Q 10/087: Inventory or stock management, e.g. order filling, procurement or balancing against orders - G06Q 10/0877: {by inventory control or reporting using inventory tracking or counting} - G06Q 20/20: Point-of-sale [POS] network systems - G06Q 20/40145: {Biometric identity checks} - G06Q 20/4016: {involving fraud or risk level assessment in transaction processing} - G06Q 30/0206: {Price or cost determination based on market factors} - G06Q 50/12: Hotels or restaurants - G07F 7/00: Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus - G07F 9/001: {Interfacing with vending machines using mobile or wearable devices} - G07F 9/002: {Vending machines being part of a centrally controlled network of vending machines} - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - G07F: COIN-FREED OR LIKE APPARATUS (coin sorting G07D3/00; coin testing G07D5/00; {handling coins or paper currencies apart from payment activated apparatus G07D; payment architectures, schemes or protocols G06Q20/00}) ## Abstract Embodiments of the disclosure enable a tailored user experience to be provided. A kiosk system includes a scanner component configured to identify biometric data; a metric component configured to communicate with the scanner component to identify user identifier data based on the biometric data; a transaction component configured to communicate with the metric component to identify a financial account corresponding to the identified user identifier data, and generate a request for authorization for a financial transaction using the identified financial account; and a dispenser component configured to communicate with the transaction component to determine whether to dispense the beverage. Aspects of the disclosure provide for tailoring a user experience based on various factors including a user metric and/or an account metric. ## Claims ### Claim 1 A kiosk system for automatically dispensing a beverage, the kiosk system comprising one or more processors configured to act as: a scanner component to identify biometric data; a metric component to communicate with the scanner component to identify user identifier data of a user based on the identified biometric data; a transaction component to communicate with the metric component to identify a financial account corresponding to the identified user identifier data, and generate a request for authorization for a financial transaction using the identified financial account; and a dispenser component to dispense the beverage based on authorization received in response to the request generated by the transaction component, wherein the beverage is dispensed with a security mechanism configured to allow the beverage to be consumed by the user upon the user furnishing authorized biometric data. ### Claim 2 (depends on 1) The kiosk system of claim 1, wherein the beverage is dispensed based on estimated blood alcohol content of the user. ### Claim 3 (depends on 1) The kiosk system of claim 1, wherein the metric component is configured to transmit the biometric data to a biometric system, and receive the user identifier data from the biometric system. ### Claim 4 (depends on 1) The kiosk system of claim 1, wherein the metric component is configured to identify a user metric, wherein the one or more processors are further configured to act as a presentation component to determine whether the user metric satisfies a threshold, and identify a set of beverage indicators for presentation using the presentation component on condition that the threshold is satisfied. ### Claim 5 (depends on 1) The kiosk system of claim 1, wherein the metric component is configured to identify an account metric, wherein the one or more processors are further configured to act as a presentation component to determine whether the account metric satisfies a threshold, and identify a set of beverage indicators for presentation using the presentation component on condition that the threshold is satisfied. ### Claim 6 (depends on 1) The kiosk system of claim 1 wherein the one or more processors are further configured to act as a presentation component to identify a set of beverage indicators for presentation using the presentation component, and receive user input corresponding to one beverage indicator of the set of beverage indicators, the one beverage indicator associated with the beverage. ### Claim 7 (depends on 1) The kiosk system of claim 1, wherein the one or more processors are further configured to act as a monitor component to identify an inventory level associated with the beverage, and adjust a price associated with the beverage based on the inventory level. ### Claim 8 (depends on 1) The kiosk system of claim 1, wherein the transaction component is configured to transmit the user identifier data to a transaction processing device, and receive data associated with the financial account from the transaction processing device. ### Claim 9 (depends on 1) The kiosk system of claim 1, wherein the metric component is configured to use the user identifier data to identify a user metric, and the transaction component is configured to determine whether the user metric satisfies a threshold, wherein the request for authorization is generated on condition that the threshold is satisfied. ### Claim 10 (depends on 1) The kiosk system of claim 1, wherein the dispenser component is configured to apply a sealing mechanism to the beverage. ### Claim 11 A computer-implemented method for dispensing a beverage, the computer-implemented method comprising: identifying, by one or more processors configured to act as a scanner component, biometric data; using the identified biometric data to identify a user metric; determining whether the user metric satisfies a first threshold; on condition that the user metric satisfies the first threshold, generating a request for authorization for a financial transaction, the financial transaction being associated with the beverage; and on condition that the financial transaction is authorized, dispensing the beverage with a security mechanism configured to allow the beverage to be consumed by a user upon the user furnishing authorized biometric data. ### Claim 12 (depends on 11) The computer-implemented method of claim 11 further comprising: detecting an object; and upon detecting the object, scanning the object for the biometric data. ### Claim 13 (depends on 11) The computer-implemented method of claim 11 further comprising identifying user identifier data corresponding to the biometric data, the user metric identified based on the user identifier data. ### Claim 14 (depends on 11) The computer-implemented method of claim 11 further comprising: transmitting, to a biometric system, the biometric data; and receiving, from the biometric system, user identifier data, the user metric identified based on the user identifier data. ### Claim 15 (depends on 11) The computer-implemented method of claim 11 further comprising: identifying a set of beverage indicators for presentation using the one or more processors further configured to act as a presentation component; and receiving, at the presentation component, user input corresponding to one beverage indicator of the set of beverage indicators, the request for authorization associated with the one beverage indicator. ### Claim 16 (depends on 11) The computer-implemented method of claim 11 further comprising: identifying an account metric corresponding to the biometric data; and determining whether the account metric satisfies a second predetermined threshold, wherein the request for authorization is generated on condition that the account metric satisfies the second predetermined threshold. ### Claim 17 (depends on 11) The computer-implemented method of claim 11 further comprising: using the biometric data to identify a financial account; transmitting, to a transaction processing device, the request for authorization, the request for authorization associated with the financial account; and receiving, from the transaction processing device, an indication that the financial transaction is authorized. ### Claim 18 (depends on 11) The computer-implemented method of claim 11, wherein the beverage is dispensed based on estimated blood alcohol content of the user. ### Claim 19 A system for use in dispensing a beverage, the system comprising: one or more processors; and one or more computer-readable storage devices storing computer-executable instructions and data associated with one or more cardholder accounts, wherein, upon execution by at least one processor of the one or more processors, the computer-executable instructions cause the at least one processor to: identify scan data; use the identified scan data to identify a user metric; identify financial account data; use the identified financial account data to identify an account metric; on condition that the user metric satisfies a first threshold and the account metric satisfies a second threshold, identify, from the one or more cardholder accounts, a cardholder account based on the scan data; determine whether to authorize a financial transaction using the identified cardholder account, the financial transaction being associated with the beverage; and on condition that the financial transaction is authorized, transmit an instruction to dispense the beverage, wherein the beverage is dispensed with a security mechanism configured to allow the beverage to be consumed by the user upon the user furnishing authorized biometric data. ### Claim 20 (depends on 19) The system of claim 19, wherein the computer-executable instructions further cause the at least one processor to: dispense the beverage based on estimated blood alcohol content of the user.