# US 10,484,323 B1 · Computer human interaction and dialog > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,484,323 B1 - Document ID: US10484323B1 - Status: Granted - Kind: B1 - Application number: 14/204,788 - Filed: 2014-03-11 - Granted: 2019-11-19 - Earliest claimed: 2013-03-13 - Assignees: iDialogs LLC - Applicants: Ira Philip Goldstein - Inventors: Ira Philip Goldstein - Web page: https://patentgrep.com/patent/US10484323B1 ## CPC - G16H 40/67: for remote operation - A61B 5/0022: {Monitoring a patient using a global network, e.g. telephone networks, internet} - H04L 51/42: Mailbox-related aspects, e.g. synchronisation of mailboxes - H04L 51/56: Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM] - H04L 67/535: {Tracking the activity of the user (network monitoring arrangements H04L43/00; recording of computer activity G06F11/34)} - G06Q 10/10: Office automation; Time management - G06Q 30/02: Marketing; Price estimation or determination; Fundraising - G06Q 50/22: Social work or social welfare, e.g. community support activities or counselling services - H04L 51/222: using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area - H04L 51/226: Delivery according to priorities - H04L 51/52: for supporting social networking services - G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA - A61B: DIAGNOSIS; SURGERY; IDENTIFICATION (usefulness limited to only animals A61D) - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR ## Abstract An algorithm is described that informs a user about the relationship between ongoing measurements and goals for those measurements. For example, it informs a diabetic user whether his blood glucose is outside preset limits. The purpose of the algorithm is to influence the user's behavior so that the measured parameters return to the desired normal range. The algorithm accomplishes this in the following innovative fashion: first, it employs a non-deterministic decision making procedure to select the method of communication. The purpose is to preserve an element of surprise and keep the user interested in the message being delivered. Second, the algorithm varies the emphasis of the message and the time of transmission again to avoid a monotonous sequence of communications. Third, the algorithm is adaptive and adjusts its decision making based on the success or failure of different modalities in affecting the user's behavior. ## Claims ### Claim 1 A computer implemented method for generating communications directed to a human user in response to data relevant to the human user, a. receiving data on measured quantities of interest to the user and storing said data in electronic memory, b. evaluating the data in a processor and creating notifications to be delivered to the human user regarding the measured quantities and the relationship of those quantities to goals and limits, c. the processor performing programmed steps selecting a message technique for communication to the human user in a non-deterministic fashion, based upon probabilistic selection criteria including a utility value associated with each of plural available message techniques, and d. using an electronic communication infrastructure, delivering a message to the human user regarding at least one of the measured quantities using the selected message technique. ### Claim 2 (depends on 1) The method of claim 1 further comprising performing an adaptive process to improve the effectiveness of the communications, the adaptive process altering the probabilistic selection criteria for message types in response to the response of the user to past uses of a message technique for communication to the user. ### Claim 3 (depends on 1) The method of claim 1 wherein an initial utility value for a user and a given message technique is generated based upon the average utility values of that technique for other users. ### Claim 4 (depends on 1) The method of claim 1 further comprising moderating potential overflow of messages to a user by the steps of placing messages in a queue, and applying rules to prune that queue by combining messages or cancelling messages. ### Claim 5 (depends on 1) The method of claim 1 further comprising adjusting a level of emphasis of a message based on trends in the measured quantities. ### Claim 6 (depends on 1) The method of claim 1 further comprising storing contact information for friends or family, and addressing messages to friends or family as collateral recipients. ### Claim 7 (depends on 6) The method of claim 6 wherein the addressing of messages to friends or family is responsive to the effect of prior messages upon at least one measured quantity. ### Claim 8 (depends on 1) The method of claim 1 wherein the messaging techniques include two or more of: email communications; SMS messages; instant messages; social network messages and social network postings. ### Claim 9 (depends on 8) The method of claim 8 wherein the selection of a message technique is responsive to the effect of prior messages using that technique upon at least one measured quantity. ### Claim 10 (depends on 1) The method of claim 1 further comprising receiving geolocation of a user, and selecting a message technique in response to geolocation data for the user. ### Claim 11 (depends on 10) The method of claim 10 wherein geolocation is used to determine whether the user is in a hands-busy environment, and in response employing audible message techniques. ### Claim 12 (depends on 1) The method of claim 1 further comprising receiving schedule information for a user and selecting a message technique in response to schedule information for the user. ### Claim 13 (depends on 12) The method of claim 12 wherein a quiet messaging technique is selected in response to determination that the user is in a quiet location. ### Claim 14 (depends on 1) The method of claim 1, wherein the measured quantities comprise two or more of blood glucose, food intake, exercise activity, body weight, and medication intake in order to manage blood glucose.