# US 10,455,075 B2 · Automated callback reminder > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,455,075 B2 - Document ID: US10455075B2 - Status: Granted - Kind: B2 - Application number: 14/507,337 - Filed: 2014-10-06 - Published: 2015-04-02 - Granted: 2019-10-22 - Earliest claimed: 2010-01-19 - Assignees: Microsoft Technology Licensing, LLC - Applicants: Microsoft Technology Licensing, LLC - Inventors: Ori Kaplan; Guy Weintraub; Guy Merin; Elad Ziklik - Web page: https://patentgrep.com/patent/US10455075B2 ## CPC - H04M 3/42195: {Arrangements for calling back a calling subscriber (when the wanted subscriber ceases to be busy H04M3/48)} - H04M 1/72451: according to schedules, e.g. using calendar applications - H04W 4/16: Communication-related supplementary services, e.g. call-transfer or call-hold - H04M 1/72469: for operating the device by selecting functions from two or more displayed items, e.g. menus or icons - H04M 2203/2072: Schedules, e.g. personal calendars - H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08) - H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72) ## Abstract A call reminder functionality is provided by an arrangement that is operable with a network-enabled communication device in which a reminder to return a phone call can be generated in an automated manner upon the occurrence of a call event. When the call event occurs, an option is displayed on a user interface (“UI”) on the device to create a link between the call and the user's schedule application. If the user selects the option, a callback task is added to the user's task list maintained by the schedule application, and a reminder to make the callback is generated and then displayed on the UI at a future time. The reminder includes pertinent call information and also includes a button that enables the user to place the callback through the UI (i.e., a “one-click call back”). ## Claims ### Claim 1 A method for setting a callback reminder on an electronic device having a user interface (UI) and capabilities for making and receiving telephone calls, the method comprising: listening for an occurrence of a qualifying call event, in which the qualifying call event includes one or more incoming communications to the electronic device; upon the occurrence of the qualifying call event at the electronic device, providing a notification to create a callback reminder at a set time for returning a received call to a calling party; placing the callback reminder as a task in a to-do list supported on the electronic device associated with a unique user, in which the callback reminder in the to-do list is synchronized across one or more additional electronic devices associated with the user, wherein the to-do list includes callback reminders and other tasks or reminders other than callback reminders, and the to-do list includes an option to prioritize the callback reminder relative to the other callback reminders, tasks, or reminders in the to-do list; displaying the callback reminder including i) data associated with the received call, the data including at least an identification of the calling party, and ii) a user-selectable control for placing a callback to the calling party; and wherein the callback reminder is displayed on the UI at the set time. ### Claim 2 (depends on 1) The method of claim 1 further including placing the callback reminder in a user's schedule supported on the electronic device. ### Claim 3 (depends on 2) The method of claim 2 further including identifying a free time slot in the user's schedule for the placed callback reminder. ### Claim 4 (depends on 2) The method of claim 2 further including adapting the user interface to enable user selection of a time slot in the user's schedule for the placed callback reminder. ### Claim 5 (depends on 1) The method of claim 1 further including receiving the callback reminder from a remote service. ### Claim 6 (depends on 1) The method of claim 1, in which the qualifying call event is set using user preferences and includes at least one of call waiting, rejected call, missed call, call silence button pressed, and maximum or minimum duration of a received call. ### Claim 7 An electronic device, comprising: one or more processors; a user interface (UI) configured to support making and receiving telephone calls; and one or more memories storing computer-readable instructions which, when executed by the one or more processors implement a method for setting a callback reminder, comprising: listening for an occurrence of a qualifying call event, in which the qualifying call event includes one or more incoming communications to the electronic device; on the occurrence of the qualifying call event at the electronic device, providing a notification to create the callback reminder at a set time for returning a received call to a calling party; placing the callback reminder as a task in a to-do list supported on the electronic device associated with a unique user, the to-do list including callback reminders and other tasks or reminders other than callback reminders, in which the callback reminder in the to-do list is synchronized across one or more additional electronic devices associated with the user and further includes an option on the UI to prioritize the callback reminder relative to the other tasks or reminders in the to-do list; displaying the callback reminder including i) data associated with the received call, the data including at least an identification of the calling party, and ii) a user-selectable control for placing a callback to the calling party; and wherein the callback reminder is displayed on the UI at the set time. ### Claim 8 (depends on 7) The electronic device of claim 7, in which the qualifying call event includes at least one of call waiting, rejected call, missed call, call silence button pressed, and maximum or minimum duration of a received call. ### Claim 9 A method for setting a callback reminder on an electronic device having a user interface (UI) and capabilities for making and receiving telephone calls, the method comprising: listening for an occurrence of a qualifying call event, in which the qualifying call event includes one or more incoming communications to the electronic device; upon the occurrence of the qualifying call event at the electronic device, providing a notification to create a callback reminder at a set time for returning a call to a calling party; placing the callback reminder as a task in a to-do list supported on the electronic device associated with a unique user, in which the callback reminder in the to-do list is synchronized across one or more additional electronic devices associated with the user, the to-do list including callback reminders and other tasks or reminders other than call-back reminders, and the to-do list further including an option to prioritize the callback reminder relative to the other callback reminders, tasks, or reminders in the to-do list; and exposing the callback reminder on the UI at the set time, wherein the UI displays i) data including at least an identification of the calling party, ii) the set time, and (iii) a user-selectable control for placing a callback to the calling party. ### Claim 10 (depends on 9) The method of claim 9, in which the qualifying call event includes at least one of call waiting, rejected call, missed call, call silence button pressed, and maximum or minimum duration of a received call.