Method for guiding passengers

A method for guiding a passenger to a passenger seat disposed in a vehicle, which comprises the steps of:

• coupling a near-field communication device disposed in the vehicle to a mobile device of the passenger;
• transmitting passenger-specific journey data from the mobile device to the near-field communication device;
• synchronizing the passenger-specific journey data with data of a passenger seat management system and most suitable unoccupied passenger seats are determined for the passenger;
• guiding the passenger to at least one of the most suitable unoccupied passenger seats;
• calculating an occupancy level in each case for different vehicle areas before a next stop is reached and when calculating the occupancy levels, taking passenger movements to be expected at the next stop into account;
• and
• guiding the passenger into one of cited different vehicle areas in which a lower occupancy level has been calculated in comparison with at least one other of the cited different vehicle areas.