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US 10,382,902 B2Granted
System and method for rendering responses to broadcast enterprise messages
AssigneeVerizon Patent and Licensing Inc.
InventorsJason D. Will, Deniz Karakas, Lodema M. Steinbach
Life of this patent
Estimating the term…
Abstract
A device may receive, via an interface of the device, information associated with a broadcast enterprise message that is to be provided to a plurality of user devices. The device may provide the broadcast enterprise message to a plurality of user devices. The device may receive, from a user device, a response to the broadcast enterprise message. The device may generate a message thread that includes the broadcast enterprise message and the response. The device may provide, via the interface, information associated with the message thread.
Claims20
A device, comprising:
- one or more memories;
- and
- one or more processors, communicatively coupled to the one or more memories, to:
- provide, to a plurality of user devices and after receiving information associated with a selection of an enterprise identifier, a broadcast enterprise message that is sent using the enterprise identifier;
- receive, from a user device of the plurality of user devices, a response to the broadcast enterprise message after providing the broadcast enterprise message to the plurality of user devices,
- the user device being associated with a user device identifier;
- generate, based on receiving the response, a message thread that includes a set of messages communicated between the device, that is associated with the enterprise identifier, and the user device that is associated with the user device identifier,
- the set of messages including the broadcast enterprise message and the response;
- and
- provide, via an interface and based on generating the message thread, information associated with the message thread;
- and
- receive, via the interface of the device, information associated with the selection of the enterprise identifier from a set of enterprise identifiers,
- the set of enterprise identifiers being capable of being used to send other broadcast enterprise messages.
10 more elements
A non-transitory computer-readable medium storing instructions, the instructions comprising:
- one or more instructions that, when executed by one or more processors of a device, cause the one or more processors to:
- provide, to a plurality of user devices and after receiving information associated with a selection of an enterprise identifier, a broadcast enterprise message that is sent using the enterprise identifier;
- receive, from a user device of the plurality of user devices, a response to the broadcast enterprise message after providing the broadcast enterprise message,
- the user device being associated with a user device identifier;
- generate a message thread that includes a set of messages associated with the enterprise identifier and the user device identifier,
- the set of messages including the broadcast enterprise message and the response to the broadcast enterprise message;
- provide information associated with the message thread based on generating the message thread;
- and
- receive information associated with the selection of the enterprise identifier from a set of enterprise identifiers,
- the set of enterprise identifiers being capable of being used to send other broadcast enterprise messages.
7 more elements
A method, comprising:
- providing, by a device and to a plurality of user devices and after receiving information associated with a selection of an enterprise identifier, a broadcast enterprise message that is sent using the enterprise identifier;
- receiving, by the device and from a user device of the plurality of user devices, a response to the broadcast enterprise message after providing the broadcast enterprise message,
- the user device being associated with a user device identifier;
- generating, by the device, a message thread that includes a set of messages communicated between the device, in association with the enterprise identifier, and the user device in association with the user device identifier,
- the set of messages including the broadcast enterprise message and the response to the broadcast enterprise message;
- providing, by the device and via an interface of the device, information associated with the message thread after generating the message thread;
- and
- receiving, by the device and via the interface, the information associated with the selection of the enterprise identifier from a set of enterprise identifiers,
- the set of enterprise identifiers being capable of being used to send other broadcast enterprise messages.
6 more elements
Dependencies are inferred from the claim text.