User device interactions during a session of a co-browsing environment
AssigneeOpen Invention Network, LLC
InventorDavid Gerard Ledet
Life of this patent
Estimating the term…
Abstract
Co-browsing may offer support and other features to consumers of various websites and other online tools and applications. One example embodiment may include receiving a browsing session notification from a user device, identifying a request message destined for another user device, intercepting the request message, identifying the request message as requesting a multi-user session, forwarding the request message to the another user device, identifying a group to assign to the user device and the another user device based on activity performed by the user device, and assigning the user device and the another user device to the group and creating the multi-user session.
Claims20
A method comprising:
- receiving a browsing session notification from a user device;
- identifying a request message destined for another user device;
- intercepting the request message;
- identifying the request message as requesting a multi-user session;
- forwarding the request message to the another user device;
- identifying a group to assign to the user device and the another user device based on activity performed by the user device;
- and
- assigning the user device and the another user device to the group and creating the multi-user session.
An apparatus comprising:
- a receiver configured to receive a browsing session notification from a user device;
- a processor configured to
- identify a request message destined for another user device,
- intercept the request message,
- identify the request message as requesting a multi-user session,
- identify a group to assign to the user device and the another user device based on activity performed by the user device, and
- assign the user device and the another user device to the group and creating the multi-user session;
- and
- a transmitter configured to forward the request message to the another user device.
A non-transitory computer readable storage medium configured to store instructions that when executed causes a processor to perform:
- receiving a browsing session notification from a user device;
- identifying a request message destined for another user device;
- intercepting the request message;
- identifying the request message as requesting a multi-user session;
- forwarding the request message to the another user device;
- identifying a group to assign to the user device and the another user device based on activity performed by the user device;
- and
- assigning the user device and the another user device to the group and creating the multi-user session.
Dependencies are inferred from the claim text.