System and method for preventing attacks in communications

A system comprising:

• a contact center system including a processor and a memory, where the memory stores instructions, which when executed by the processor, causes the processor to:
• send a secret by a first channel;
• receive the secret by a second channel different than the first channel;
• compare the secret sent by the first channel with the secret received by the second channel to ensure a secure communication;
• connect to a first component of the contact center in response to a match of the secret sent by the first channel to the secret received by the second channel;
• display a graphical user interface for communicating with the first component over a message bus;
• receive, by the message bus, a request from the first component to subscribe to an event from second component of the contact center prior to the second component registering with the message bus, wherein the request fails to invoke a runtime exception;
• call, by the first component, a command directed to the second component, via the message bus, wherein the command is not registered on the message bus, wherein the calling of the command fails to invoke the runtime exception;
• receive, by the message bus, registration of the second component;
• listen, by the message bus, for the event from the second component;
• transmit, by the message bus, a request to the graphical user interface to take action with respect to the first component in response to receipt of the event;
• and
• execute, by the second component, the command received via the message bus in response to the command being registered on the message bus.