Method and system for network performance root cause analysis

A method in a telecommunications network comprising:

• defining, in a database by a processor, at least one metric;
• selecting, with the processor, at least one metric from the database;
• applying, by the processor, a top offender module to analyze the selected metric;
• applying, by the processor, a custom correlation module to generate a custom dashboard that adds at least one custom metric for analysis after the selected metric has been analyzed;
• and
• generating, from a processor, a root cause in the network based on the analysis of the top offender module and the analysis of the custom correlation module.

A method in a telecommunications network having a processor, comprising:

• defining, by the processor, a hierarchy level of the method;
• selecting, by the processor, a metric from a metric repository at the selected hierarchy level;
• identifying, by the processor, components of the selected metric;
• applying, by the processor, at least one module to the components of the selected metric;
• storing, by the processor, data from the at least one module in a memory of the processor;
• and
• generating, at the processor, a root cause based on the stored data,
• wherein generating a root cause based on the stored data includes the processor analyzing the selected metric, the at least one module, and prior selected metrics and modules from previously completed network analyses utilizing the method.