Remote power outage and restoration notification

A method comprising:

• receiving, by a server device and from a network terminal device installed at a customer premise, an alert that the network terminal device has lost primary power from a power grid;
• analyzing, by the server device, the alert and a plurality of alerts received from a plurality of respective network terminal devices;
• determining, by the server device and based on the analysis, whether a power outage of the power grid has occurred;
• outputting, by the server device, an indication of the power outage when the power outage is determined to occur;
• determining that a quantity of other network terminal devices, that have lost primary power from the power grid, is increasing at a particular rate, wherein the particular rate is based on:
• a first quantity of the other network terminal devices that have lost primary power at a present point in time, and
• a second quantity of the other network terminal devices that have lost primary power at a prior point in time;
• and
• projecting that the quantity of other network terminal devices that have lost primary power will be greater than a threshold within a future period of time based on the particular rate;
• and
• outputting another indication that an outage event has been triggered based on the projection that the quantity of the other network terminal devices that have lost primary power will be greater than the threshold within the future period of time.

A server device comprising:

• a memory to store outage event information, from a prior period of time, that identifies a plurality of power outages associated with one or more network terminals, of a plurality of network terminals installed at a plurality of customer premises, that receive power from a power grid;
• and
• a processor to:
• receive, from a first network terminal of the plurality of network terminals, a first notification that indicates that a power outage associated with the first network terminal has been detected,
• identify a quantity of power outages based on the plurality of power outages associated with the one or more network terminals,
• identify an outage event, associated with the power grid, when the quantity of power outages is greater than an outage threshold,
• send, to another server device associated with the power grid, a second notification that the outage event has been identified, where the second notification includes information associated with the first network terminal or information associated with the one or more network terminals,
• receive, from the first network terminal and at a later point in time, a third notification that indicates that power has been restored,
• determine, in response to the third notification, that the quantity of power outages is less than the outage threshold, and
• send, to the other server device, a fourth notification that the outage event has been remedied, where the fourth notification includes the information associated with the first network terminal or the one or more network terminals for which the power has been restored.

A non-transitory computer-readable medium comprising:

• instructions to receive, from a first network terminal of a plurality of network terminals, an alert that indicates that a power outage, associated with a power grid that transmits electrical power, has been detected, where the first network terminal is associated with a set top box;
• instructions to retrieve, from a memory and in response to the alert, outage event information, from a prior period of time, that includes information corresponding to outages associated with one or more network terminals of the plurality of network terminals;
• instructions to determine whether an outage event, associated with the power grid, has been triggered based on a quantity of outages and an outages threshold, where the quantity of outages is based on the power outage of the first network terminal and the outages associated with the one or more network terminals;
• instructions to send, to a server device associated with the power grid, a notification that the outage event has not been triggered when the quantity of outages is less than the outages threshold;
• instructions to send, to the server device, another notification that the outage event has been triggered when the quantity of outages is greater than the outages threshold, where the other notification:
• includes information associated with the power outage and information corresponding to outages, and
• enables the server device to identify a cause of the power outage or the outages based on the information associated with the power outage and the information corresponding to the outages;
• instructions to receive, from the one or more network terminals at a later point in time, a third notification that indicates that power has been restored;
• instructions to determine, in response to the third notification, that the quantity of power outages is less than the outages threshold;
• and
• instructions to send, to the server device, a fourth notification that the outage event has been remedied, where the fourth notification includes the information associated with the one or more network terminals for which the power has been restored.

A system comprising:

• a plurality of network terminal devices to:
• detect that power, received from an electrical power grid, has been lost, and
• send a plurality of respective alerts identifying that a loss of the power has been detected;
• a first server device to:
• receive, from the plurality of network terminal devices, the plurality of respective alerts identifying that the loss of the power has been detected and information associated with the plurality of network terminal devices,
• analyze the plurality of respective alerts to determine whether a pattern of power outages, associated with the power grid, has occurred,
• send an indication that the power outages have occurred based on an analysis of the plurality of respective alerts,
• determine that a quantity of the plurality of network terminal devices, that have lost primary power from the power grid, is increasing at a rate that is greater than a threshold,
• wherein the rate is based on a first quantity of the plurality of network terminal devices that have lost primary power at a present point in time and a second quantity of the plurality of network terminal devices that have lost primary power at a prior point in time, and
• output another indication that an outage event has been triggered based on the determination that the rate is greater than the threshold, and
• a second server device to:
• receive the indication, from the first server device, that the power outages have occurred, and
• identify the cause of the power outages, in order to remedy the power outages based on information associated with the plurality of network terminals obtained from the indication.