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US 10,380,656 B2Granted
Dynamic predefined product reviews
AssigneeeBay Inc.
InventorRomi Akpala
Life of this patent
Estimating the term…
Abstract
In an example embodiment, user feedback on a purchased item is received from a user. Attributes of the purchased item are identified. Then relevant attributes are determined from the attributes, the determination of relevant attributes being based on user information regarding the user. Comments for the relevant attributes are generated based on the user feedback. The comments are then displayed to the user for selection and posting.
Claims22
A method comprising:
- causing presentation, within a graphical user interface of a computer system, of a plurality of graphical representations of different visible quantities, the graphical representations being selectable graphical user interface elements;
- receiving non-textual user feedback on a purchased item from a user by detecting user selection, within the graphical user interface, of one of the plurality of graphical representations;
- identifying attributes of the purchased item;
- determining relevant attributes from the attributes, the determination of relevant attributes being based on user information regarding the user;
- obtaining a plurality of potential comments based on the non-textual user feedback, the obtaining including querying a comment database;
- selecting one or more of the plurality of potential comments based on the determined relevant attributes;
- and
- causing the comments to be displayed, in the graphical user interface, alongside the user selected one of the plurality of graphical representations, to the user for selection and posting, each of the plurality of potential comments being displayed in a separately selectable user interface element.
5 more elements
A system comprising:
- a feedback analysis module executable by one or more processors and configured to:
- cause presentation, within a graphical user interface of a computer system, of a plurality of graphical representations of different visible quantities, the graphical representations being selectable graphical user interface elements;
- receive non-textual user feedback on a purchased item from a user by detecting user selection, within the graphical user interface, of one of the plurality of graphical representations;
- identify attributes of the purchased item;
- determine relevant attributes from the attributes, the determination of relevant attributes being based on user information regarding the user;
- a comment generator module executable by one or more processors and configured to:
- obtain a plurality of potential comments based on the non-textual user feedback, the obtaining including querying a comment database;
- select one or more of the plurality of potential comments based on the determined relevant attributes;
- and
- cause the selected one or more of the plurality of potential comments to be displayed, in the graphical user interface, alongside the user selected one of the plurality of graphical representations, to the user for selection and posting, each of the plurality of potential comments being displayed in a separately selectable user interface element.
7 more elements
A non-transitory machine-readable storage medium comprising instructions, which when implemented by one or more machines, cause the one or more machines to perform operations comprising:
- causing presentation, within a graphical user interface of a computer system, of a plurality of graphical representations of different visible quantities, the graphical representations being selectable graphical user interface elements;
- receiving non-textual user feedback on a purchased item from a user by detecting selection, within the graphical user interface, of one of the plurality of graphical representations;
- identifying attributes of the purchased item;
- determining relevant attributes from the attributes, the determination of relevant attributes being based on user information regarding the user;
- obtaining a plurality of potential comments based on the non-textual user feedback, the obtaining including querying a comment database;
- selecting one or more of the plurality of potential comments based on the determined relevant attributes;
- and
- causing the comments to be displayed, in the graphical user interface, alongside the user selected one of the plurality of graphical representations, to the user for selection and posting;
- each of the plurality of potential comments being displayed in a separately selectable user interface element.
6 more elements
Dependencies are inferred from the claim text.