Algorithm for selecting and scoring suggested action

A non-transitory machine-readable storage medium comprising instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:

• receiving a profile request, from a sender device of a sender, to view a profile page of a receiver, the sender and receiver being members of an online social network service;
• accessing, from a first database in the online social network service, a receiver score associated with the receiver based on the received profile request, the receiver score representing an aggregation of classifications of past interactions of the receiver with previous senders, the sender score representing an aggregation of classifications of past interactions of the sender with previous receivers, the classifications of the past interactions of the receiver and the classifications of the past interactions of the sender kept in a scoring table having columns pertaining to responsiveness of past receivers and rows pertaining to whether communications with past senders were positive, neutral, or negative communications;
• accessing, from a second database in the online social network service, a sender score associated with the sender, the sender score representing classifications of past interactions of the sender;
• determining a suggested action based on the receiver score and the sender score;
• causing presentation, on a display of the sender device, of the profile page of the receiver and the suggested action;
• receiving a confirmation, from the sender device, to perform the suggested action;
• transmitting, to a receiver device associated with the receiver, a communication associated with the suggested action in response to the received confirmation;
• classifying an interaction between the sender and the receiver based on a response, from the receiver device, to the transmitted communication, the classifying based on the scoring table;
• and
• updating the receiver score and the sender score based on the classified interaction, the updating including decreasing the receiver score or the sender score based on a negative classification or increasing the receiver score or the sender score based on a positive classification;
• and
• storing the updated receiver score and updated sender score in the database and making the updated receiver score and the updated sender score accessible for determining and presenting additional suggested actions on the display of the sender device or displays of other sender devices.

An online social network service system comprising:

• a first database having a sender score for a sender in the online social network service system, the sender score representing classifications of past interactions of the sender;
• a second database having a receiver score for a receiver in the online social network service system, the receiver score representing an aggregation of classifications of past interactions of the receiver with previous senders, the sender score representing an aggregation of classifications of past interactions of the sender with previous receivers, the classifications of the past interactions of the receiver and the classifications of the past interactions of the sender kept in a scoring table having columns pertaining to responsiveness of past receivers and rows pertaining to whether communications with past senders were positive, neutral, or negative communications;
• a user interface to receive a profile request to view a profile page of the receiver;
• and one or more processors to:
• determine a suggested action based on the receiver score and the sender score;
• cause a presentation of the profile page of the receiver and the suggested action;
• receive, from a sender device of the sender, a confirmation to perform the suggested action;
• transmit, to a receiver device of the receiver, a communication associated with the suggested action in response to the received confirmation;
• classifying an interaction between the sender and the receiver based on a response, from the receiver device, to the transmitted communication, the classifying based on the scoring table;
• and
• updating the receiver score and the sender score based on the classified interaction, the updating including decreasing the receiver score or the sender score based on a negative classification or increasing the receiver score or the sender score based on a positive classification;
• and
• storing the updated receiver score and updated sender score in the database and making the updated receiver score and the updated sender score accessible for determining and presenting additional suggested actions on the display of the sender device or displaying of other sender devices.