System and method of providing post error analysis for instances of applications in cloud service environments on a per user basis

A method of performing post error analysis for instances of applications in cloud service environments on a per user basis, the method comprising:

• executing the instances of the applications in the cloud service environments that users interact with, wherein each of the cloud service environments includes a respective set of instances of the applications and wherein each of the cloud service environments and the respective set of instances is associated with a different one of the users;
• detecting errors during the execution of the instances of the applications;
• creating sets of log file information describing the errors, wherein each of the sets of log file information describes one of the errors;
• creating log files that each include one of the sets of log file information and an identification of a cloud service environment where an associated error occurred;
• categorizing the log files based on identifications of the cloud service environments;
• and
• providing a post error analysis report including information from the categorized log files for a particular cloud service environment whereby the post error analysis is performed on a per user basis.

An apparatus for performing post error analysis for instances of applications in cloud service environments on a per user basis comprising:

• one or more processors;
• and
• a tangible processor-readable storage device including instructions for:
• executing the instances of the applications in the cloud service environments that users interact with, wherein each of the cloud service environments includes a respective set of instances of the applications and wherein each of the cloud service environments and the respective set of instances is associated with a different one of the users;
• detecting errors during the execution of the instances of the applications;
• creating sets of log file information describing the errors, wherein each of the sets of log file information describes one of the errors;
• creating log files that each include one of the sets of log file information and an identification of a cloud service environment where an associated error occurred;
• categorizing the log files based on identifications of the cloud service environments;
• and
• providing a post error analysis report including information from the categorized log files for a particular cloud service environment whereby the post error analysis is performed on a per user basis.