Information processing apparatus and image processing method for performing maintenance management of image forming apparatuses

An information processing apparatus comprising:

• a user-notifying unit that performs a notification for requiring consent from a user registered in a database;
• a response-acquiring unit that acquires response information of the user to the notification performed by the user-notifying unit;
• a re-notification-transmitting unit that, when consent response information is not acquired by the response-acquiring unit, separately transmits a re-notification to the user that includes transmission information for transmitting consent or non-consent re-response information;
• a re-response-acquiring unit that acquires the re-response information corresponding to the transmission information in the re-notification transmitted by the re-notification-transmitting unit;
• and
• a user-deleting unit that deletes the user from the database when the re-response information acquired by the re-response-acquiring unit is not consent;
• wherein
• the user-deleting unit,
• when the user is a manager that manages other users in a group, deletes the user after setting any one of the other users in the group as a new manager;
• when setting the new manager, carries over notification settings of the user to be deleted to the new manager;
• and
• when a new manager is not set, keeps as-is the notification settings of the user to be deleted, and notifies the manager that subsequent notifications for the user will be temporarily saved.