# US 10,375,343 B2 · System and method for managing streaming services

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- Number: US 10,375,343 B2
- Document ID: US10375343B2
- Status: Granted
- Kind: B2
- Application number: 14/389,601
- Filed: 2013-04-02
- Published: 2015-03-12
- Granted: 2019-08-06
- Earliest claimed: 2012-03-30
- Assignees: Mimik Technology Inc.
- Applicants: Mimik Technology Inc.
- Inventors: Seyed M. Sharif-Ahmadi; Sam Armani
- Web page: https://patentgrep.com/patent/US10375343B2

## CPC

- H04N 21/47: End-user applications
- G06Q 30/0267: {Wireless devices}
- G08C 17/02: using a radio link
- H04L 65/1023: Media gateways
- H04L 65/70: Media network packetisation
- H04N 7/106: {for domestic distribution}
- H04N 21/25891: {being end-user preferences (retrieval of video data in a video database based on user preferences G06F16/739; arrangements for recognizing users' preferences H04H60/46; user profiles in network data switching protocols H04L67/306; processing of user preferences or user profiles in wireless networks H04W8/18)}
- H04N 21/42676: {for modulating an analogue carrier signal to encode digital information or demodulating it to decode digital information, e.g. ADSL or cable modem}
- H04N 21/4316: {for displaying supplemental content in a region of the screen, e.g. an advertisement in a separate window}
- H04N 21/4667: {Processing of monitored end-user data, e.g. trend analysis based on the log file of viewer selections}
- H04W 48/20: Selecting an access point
- G08C 2201/30: User interface
- G08C 2201/40: Remote control systems using repeaters, converters, gateways
- H04N 21/422: Input-only peripherals {, i.e. input devices connected to specially adapted client devices}, e.g. global positioning system [GPS] {(input devices also receiving signals from specially adapted client devices H04N21/4104)}
- H04N 21/42204: {User interfaces specially adapted for controlling a client device through a remote control device; Remote control devices therefor (constructive details of casings for the remote control device H01H9/0235; user interfaces for controlling a tuning device of a television receiver through a remote control H03J9/00; remote control of peripheral devices connected to a television receiver through the remote control device of the television receiver H04B1/205)}
- H04N 21/4222: {Remote control device emulator integrated into a non-television apparatus, e.g. a PDA, media center or smart toy (remote control device for a television receiver integrated into a mobile phone H04M1/72415)}
- H04N 21/42224: {Touch pad or touch panel provided on the remote control}
- H04W 4/023: {using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds}
- H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G08C: TRANSMISSION SYSTEMS FOR MEASURED VALUES, CONTROL OR SIMILAR SIGNALS (fluid pressure transmitting systems F15B; mechanical means for transferring the output of a sensing member into a different variable G01D5/00; mechanical control systems G05G)
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)
- H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72)

## Abstract

A gateway for location at a user premises is provided. Bother users and user devices are registered with the gateway which is provided by a service provider. Users access services, such as video streaming, on their user devices via the gateway. The gateway allows users to share content. The gateway collects information about the user's patterns of behavior for the system provider, and can be used to directly obtain feedback from the users.

## Claims

### Claim 1

A method of obtaining feedback about a video stream, the method comprising:
splitting, by a gateway, a display of a user device into two or more zones, wherein each zone is assigned to a respective user of two or more users;
tracking, by a User Characteristics Catalog Engine (UCC-E), information about a user of said two or more users;
providing said video stream, to said user device, through said gateway, wherein said video stream is displayed on a respective zone corresponding to said user, wherein said user device is associated with said two or more users, wherein said user device and said two or more users are registered with said gateway, said gateway including said information about said user, wherein said information includes user profile characteristics that characterize said user in terms of static attributes and dynamic attributes of said user, and wherein said dynamic attributes include attributes which relate to sensitivity of said user toward said user's surrounding social events;
providing, at a conclusion of said video stream, a questionnaire to said user, said questionnaire is provided to obtain said feedback from said user, said questionnaire answerable on said user device, wherein said questionnaire includes questions and surveys regarding said video stream, and wherein said user accesses other users' feedback regarding in progress content in the respective two or more zones;
retrieving, by said gateway, answers to said questionnaire from said user; and
returning said answers and said information to a service provider server.

### Claim 2 (depends on 1)

The method of claim 1, wherein said video stream is a pilot episode of a television.

### Claim 3 (depends on 1)

The method of claim 1, wherein said static attributes include gender, age, marital status, and income status, and wherein said social events include politics, fashion, news, and said user's location.

### Claim 4 (depends on 1)

The method of claim 1, wherein the UCC-E characterizes said user using a definition dictionary, wherein said definition dictionary is updated according to an artificial intelligence model, and wherein the artificial intelligence model continues to learn about said user's behavior and usage pattern over time.

### Claim 5 (depends on 4)

The method of claim 4, wherein the definition dictionary comprises parameters for user characterization, wherein when said user is characterized based on a first parameter and a second parameter, any one of the first parameter and the second parameter is replaced by a third parameter in the definition dictionary, and wherein the user characterization is continued based on the updated definition dictionary.

### Claim 6 (depends on 4)

The method of claim 4, wherein the definition dictionary comprises parameters for user characterization, wherein when said user is characterized based on a first parameter and a second parameter, both the first parameter and the second parameter are replaced by a third parameter in the definition dictionary, and wherein the user characterization is continued based on the updated definition dictionary.

### Claim 7 (depends on 4)

The method of claim 4, wherein the definition dictionary comprises parameters for user characterization, wherein when said user is characterized based on a first parameter and a second parameter, a third parameter is added in the definition dictionary, and wherein the user characterization is continued based on the updated definition dictionary.