# US 10,375,247 B2 · System and method for delivery of voicemails to handheld devices > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,375,247 B2 - Document ID: US10375247B2 - Status: Granted - Kind: B2 - Application number: 15/070,671 - Filed: 2016-03-15 - Published: 2016-08-04 - Granted: 2019-08-06 - Earliest claimed: 2007-01-10 - Assignees: Tvg, LLC - Applicants: Tvg, LLC - Inventors: Michael Demmitt; Amit Manna; Michael Smith; Luis Arellano; Chris Pedregal; Mike LeBeau; Brian Salomaki - Web page: https://patentgrep.com/patent/US10375247B2 ## CPC - H04M 3/533: Voice mail systems - G06Q 30/0267: {Wireless devices} - G10L 15/26: Speech to text systems (G10L15/08 takes precedence) - H04M 3/4878: {Advertisement messages} - H04M 3/53333: {Message receiving aspects} - H04M 3/537: Arrangements for indicating the presence of a recorded message {, whereby the presence information might include a preview or summary of the message} - H04M 7/12: for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal - H04M 2201/40: using speech recognition - H04M 2203/253: where a visual mode is used instead of a voice mode - H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08) - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - G10L: SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING ## Abstract Briefly, a variety of embodiments, including the following, are described: a system embodiment and methods that allow random access to voice messages, in contrast to sequential access in existing system embodiments; a system embodiment and methods that allow for the optional use of voice recognition to enhance usability; and a system embodiment and methods that apply to the area of voicemail. ## Claims ### Claim 1 An apparatus comprising: a mobile device comprising an integrated voicemail system in which visual display voicemail access capability is provided for the integrated voicemail system; wherein the mobile device is adapted to transcribe voicemail messages to text messages and/or to forward voicemail messages to a server for transcription by the server. ### Claim 2 (depends on 1) The apparatus of claim 1, wherein the mobile device is further adapted to transcribe or forward voicemail messages for transcription based at least in part on transcription capability of the mobile device. ### Claim 3 (depends on 1) The apparatus of claim 1, wherein the server comprises a backend server. ### Claim 4 (depends on 3) The apparatus of claim 3, wherein the backend server comprises a message server. ### Claim 5 (depends on 1) The apparatus of claim 1, wherein the visual display voicemail access capability comprises a voicemail inbox. ### Claim 6 (depends on 5) The apparatus of claim 5, wherein the voicemail inbox further provides one or more visual voicemail status indicators. ### Claim 7 (depends on 6) The apparatus of claim 6, wherein the one or more visual voicemail status indicators include at least one of the following: time of call; date of call and/or caller. ### Claim 8 (depends on 1) The apparatus of claim 1, wherein the integrated voicemail system includes the capability to fast forward a voicemail. ### Claim 9 (depends on 1) The apparatus of claim 1, wherein the mobile device includes a touch screen display. ### Claim 10 An apparatus comprising: a mobile device comprising an integrated voicemail system in which visual display voicemail access capability is provided for the integrated voicemail system such that, via a voicemail inbox, more than one voicemail message is displayed at once, including one or more visual voicemail display indicators associated with the more than one voicemail messages displayed, and for at least some of the more than one voicemail messages displayed at least a portion of a text transcription, the one or more associated voicemail display indicators also being displayed at once via the voicemail inbox; wherein the mobile device is adapted to receive and/or deliver one or more voicemails to a user via one or more of a plurality of message channels. ### Claim 11 (depends on 10) The apparatus of claim 10, wherein the plurality of message channels comprises at least one of the following: email, SMS, a pool of telephone numbers, a voicemail system, a website interface, or any combination thereof. ### Claim 12 (depends on 10) The apparatus of claim 10, wherein the integrated voicemail system includes the capability to fast forward a voicemail. ### Claim 13 (depends on 10) The apparatus of claim 10, wherein the one or more associated visual voicemail status indicators further include at least one of the following: time of call; date of call and/or caller. ### Claim 14 (depends on 10) The apparatus of claim 10, wherein the mobile device includes a touch screen display. ### Claim 15 An apparatus comprising: a mobile device comprising an integrated voicemail system in which visual display voicemail access capability is provided for the integrated voicemail system; wherein the mobile device is adapted to record one or more voicenotes in order for the voicenotes to be transcribed to text messages by the mobile device locally and/or to be transcribed by a non-local server after being forward from the mobile device to the non-local server. ### Claim 16 (depends on 15) The apparatus of claim 15, wherein the mobile device is adapted to transmit the one or more voicenotes via one or more of a plurality of message channels. ### Claim 17 (depends on 16) The apparatus of claim 16, wherein the plurality of message channels comprises at least one of the following: email, SMS, a website interface, or any combination thereof. ### Claim 18 (depends on 16) The apparatus of claim 16, wherein the mobile device adapted to transmit the one or more voicenotes via one or more of a plurality of message channels being further adapted to transmit the one or more voicenotes to an identified group of recipients. ### Claim 19 (depends on 15) The apparatus of claim 15, wherein the integrated voicemail system includes the capability to fast forward a voicemail. ### Claim 20 (depends on 15) The apparatus of claim 15, wherein the visual display voicemail access capability comprises a voicemail inbox. ### Claim 21 (depends on 20) The apparatus of claim 20, wherein the voicemail inbox further provides a visual voicemail status indicator. ### Claim 22 (depends on 21) The apparatus of claim 21, wherein the visual voicemail status indicator further indicates at least one of the following: time of call; date of call and/or caller. ### Claim 23 (depends on 15) The apparatus of claim 15, wherein the mobile device further includes the capability to fast forward a voicemail or voicenote. ### Claim 24 (depends on 15) The apparatus of claim 15, wherein the mobile device includes a touch screen display.