# US 10,370,220 B2 · Flexible destination dispatch passenger support system

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- Number: US 10,370,220 B2
- Document ID: US10370220B2
- Status: Granted
- Kind: B2
- Application number: 15/150,535
- Filed: 2016-05-10
- Published: 2016-12-01
- Granted: 2019-08-06
- Earliest claimed: 2015-05-28
- Assignees: Otis Elevator Company
- Applicants: Otis Elevator Company
- Inventors: Paul A Simcik; Eric C Peterson; Bradley Armand Scoville; Ashley Marie Chapman
- Web page: https://patentgrep.com/patent/US10370220B2

## CPC

- B66B 1/2408: {where the allocation of a call to an elevator car is of importance, i.e. by means of a supervisory or group controller}
- B66B 1/3407: {Setting or modification of parameters of the control system}
- B66B 1/3415: {Control system configuration and the data transmission or communication within the control system}
- B66B 1/3476: {Load weighing or car passenger counting devices (B66B5/14 takes precedence)}
- B66B 1/468: {Call registering systems}
- B66B 5/0012: {Devices monitoring the users of the elevator system}
- B66B 2201/4615: Wherein the destination is registered before boarding
- B66B: ELEVATORS; ESCALATORS OR MOVING WALKWAYS ({apparatus for raising or lowering persons on theatrical stages or the like A63J5/12} ; funicular railbound systems with rigid ground-supported tracks and cable traction, e.g. cliff railways, B61B9/00; arrangements of ammunition handlers in vessels B63G3/00; hoists, lifts, or conveyors for loading or unloading in general B65G; braking or detent devices controlling normal movements of winding drums or barrels B66D; ship-lifting devices E02C; garages for many vehicles with mechanical means for lifting vehicles E04H6/12; hoists for feeding ammunition or projectiles to launching apparatus or to loading mechanisms F41A9/00)

## Abstract

A method of passenger conveyance control includes receiving a destination request; tracking a passenger who entered the destination request while in a waiting area; and canceling the destination request in response to the passenger leaving the waiting area.

## Claims

### Claim 1

A method of passenger conveyance control, the method comprising:
receiving a destination request;
triggering a capture of passenger identification characteristic sufficient for tracking a passenger, wherein the passenger identification characteristic and the destination request is maintained as passenger identification data;
associating a passenger identification characteristic with the destination request;
tracking a passenger who entered the destination request while in a waiting area, wherein the passenger identification data is maintained once the passenger debarks at a sky lobby prior to the destination;
canceling the destination request in response to the passenger leaving the waiting area in the sky lobby; and
clearing the passenger identification data once the passenger debarks at the destination.

### Claim 2 (depends on 1)

The method as recited in claim 1, wherein the passenger identification data is cleared once the passenger debarks at the destination.

### Claim 3 (depends on 1)

The method as recited in claim 1, further comprising tracking the passenger to a sky lobby.

### Claim 4 (depends on 1)

The method as recited in claim 1, wherein the passenger identification characteristic is applied to a plurality of passengers determined to be traveling as a group.

### Claim 5 (depends on 1)

The method as recited in claim 1, wherein the waiting area is an elevator lobby.

### Claim 6

A method of passenger conveyance control, the method comprising:
receiving a destination request;
capturing passenger identification characteristic of a passenger who entered the destination request;
associating the passenger identification characteristic with the associated destination request for each passenger on an active passenger list;
tracking each passenger who entered the destination request through a second waiting area;
canceling the destination request for a passenger in response to the passenger leaving the second waiting area; and
clearing the passenger from the active passenger list in response to the passenger who had left the second waiting area debarking at the destination.

### Claim 7 (depends on 6)

The method as recited in claim 6, further comprising receiving the destination request from a kiosk remote from a waiting area.

### Claim 8 (depends on 7)

The method as recited in claim 7, further comprising tracking the passenger from the kiosk to the waiting area remote from the kiosk.

### Claim 9 (depends on 8)

The method as recited in claim 8, wherein the passenger identification characteristic are sufficient for tracking the passenger.

### Claim 10 (depends on 9)

The method as recited in claim 9, further comprising maintaining an elevator cab until the passenger embarks.

### Claim 11 (depends on 6)

The method as recited in claim 6, wherein the second waiting area is a sky lobby.