# US 10,318,967 B2 · End-to-end effective citizen engagement via advanced analytics and sensor-based personal assistant capability (EECEASPA)

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- Number: US 10,318,967 B2
- Document ID: US10318967B2
- Status: Granted
- Kind: B2
- Application number: 15/041,465
- Filed: 2016-02-11
- Published: 2016-06-09
- Granted: 2019-06-11
- Earliest claimed: 2013-04-01
- Assignees: International Business Machines Corporation
- Applicants: International Business Machines Corporation
- Inventors: Tian-Jy Chao; Younghun Kim; Stephen E. Levy; Ming Li; Milind R. Naphade; Sambit Sahu
- Web page: https://patentgrep.com/patent/US10318967B2

## CPC

- G06Q 30/0201: Market modelling; Market analysis; Collecting market data
- G06Q 30/0242: Determining effectiveness of advertisements
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR

## Abstract

Providing an end-to-end citizen engagement, in one aspect, may comprise obtaining data of multiple disintegrated sources from one or more of communication and social computing channels via one or more adapters. Data refactoring and management, integration and process orchestration of the data according to a data model as data attributes of the data model may be provided. One or more analytics may be performed based on the data attributes stored according to the data model and input specified to the one or more analytics. One or more results computed by performing the one or more analytics may be provided. One or more application logics supporting one or more front-end applications may be produced. One or more front-end applications for automated sensing of user activities and sensor-based personal assistant capability may be provided.

## Claims

### Claim 1

A system for providing an end-to-end citizen engagement, comprising:
a hardware processor;
a data model comprising a set of data types;
the hardware processor obtaining data from a plurality of disintegrated sources from one or more of communication and social computing channels via at least one adapter communicatively coupled to the one or more of communication and the social computing channels, the plurality of disintegrated sources comprising at least a mobile device having at least one sensor sensing user activities and a mobile application deployed on the mobile device communicating with the hardware processor;
the hardware processor refactoring and integrating the data according to the data model as data attributes of the data model;
the hardware processor performing at least one analytics based on the data attributes stored according to the data model and input specified to the at least one analytics, the at least one analytics comprising at least a trust analytics that determines a trust metric for a campaign participant by attribute type and prior knowledge of a subject, the trust metric input to an evaluation phase to provide a different weight to a campaign response of the campaign participant;
the hardware processor transmitting in real time at least one result computed by performing the at least one analytics and causing displaying, via the mobile application deployed on the mobile device, the at least one result comprising at least an effectiveness of a wellness program within a geographic location based on comparing the user activities comprising physical activities with anonymous aggregate data of other participants within the geographic location determined from the performing of the at least one analytics, the anonymous aggregate data aggregated as a function of the different weight associated with the campaign participant, for each of the campaign participants whose data is aggregated into the anonymous aggregate data.

### Claim 2 (depends on 1)

The system of claim 1, wherein the hardware processor executes an adapter in communication with at least one sensor device to obtain sensor data associated with user activities.

### Claim 3 (depends on 1)

The system of claim 1, wherein the adapter is in communication with a remote application installed on a mobile device to receive the data.

### Claim 4 (depends on 1)

The system of claim 1, wherein the set of data types comprises at least Record, Verification, Impact, Location, Actor, RegisteredActor, Comment, Attachment, Account, Preference, Subscription, Notification, Incentive, ActorAction, Template, Relationship, Team, Teammember, and Teamgoal data types.

### Claim 5 (depends on 1)

The system of claim 1, wherein an application programming interface is executed for communicating with the one or more of communication and social computing channels to obtain the data.

### Claim 6 (depends on 1)

The system of claim 1, wherein at least one application logic is built to be custom-tailored for a targeted application.

### Claim 7 (depends on 1)

The system of claim 1, wherein the mobile application performs automated sensing of user activities.

### Claim 8 (depends on 7)

The system of claim 7, wherein the mobile application further comprise one or more functions comprising classification, self-correction and learning of user micro mobility activities to produce classification of a type and duration of an activity, monitoring, tracking, goal-setting, teaming, providing alerts based on user's activity history, and integration with an HRA and provide alerts based on data collected to support improvement of the HRA.
