# US 10,313,502 B2 · Automatically delaying playback of a message > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,313,502 B2 - Document ID: US10313502B2 - Status: Granted - Kind: B2 - Application number: 15/894,637 - Filed: 2018-02-12 - Published: 2018-09-06 - Granted: 2019-06-04 - Earliest claimed: 2017-03-01 - Assignees: Sorenson IP Holdings, LLC - Applicants: Sorenson IP Holdings, LLC - Inventors: Michael Stimpson; Brian Chevrier; Jennifer Mitchell - Web page: https://patentgrep.com/patent/US10313502B2 ## CPC - H04M 1/2475: {for a hearing impaired user} - H04M 1/2477: {for selecting a function from a menu display (H04M1/2474 takes precedence)} - H04M 1/6505: {storing speech in digital form} - H04M 3/42391: {where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf} - H04M 2203/252: where a voice mode is enhanced with visual information - H04M 2203/305: Recording playback features, e.g. increased speed - H04M 2250/22: including a touch pad, a touch sensor or a touch detector - H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08) ## Abstract A method for automatically delaying playback of a message at a captioning device may include obtaining, at the captioning device, a request to playback of the message. The method may also include, in response to the request, automatically delaying the playback of the message at the captioning device in order to allow the captioning system to receive the audio of the message from a beginning of the playback of the audio of the message. ## Claims ### Claim 1 A captioning device comprising: a display; at least one processor communicatively coupled to the display; and at least one non-transitory computer-readable media communicatively coupled to the processor and configured to store one or more instructions that when executed by the processor cause or direct the performance of operations comprising: obtaining, at the captioning device, a request to playback audio of a message, there being no captions of the audio of the message when the request is obtained; in response to obtaining the request and while there are no captions of the audio of the message, automatically delaying the playback of the audio of the message, until the earlier of: an establishment of a network connection between the captioning device and a captioning system; and an expiration of a particular time period even if no connection is established between the captioning device and the captioning system; after automatically delaying the playback of the audio of the message, obtaining, over a network, captions generated by the captioning system using the audio of the message; and presenting the captions on the display concurrently with the playback of the audio of the message. ### Claim 2 (depends on 1) The captioning device of claim 1, wherein the operations further comprise during the automatic delay of the playback of the audio of the message, displaying, on the display, a message notifying a user of the captioning device of the automatic delay. ### Claim 3 (depends on 1) The captioning device of claim 1, wherein the message is a voice message or a video message. ### Claim 4 (depends on 1) The captioning device of claim 1, wherein the particular time period is between about one second and about five seconds in duration. ### Claim 5 (depends on 1) The captioning device of claim 1, wherein the captions are generated by the captioning system using a speech recognition system. ### Claim 6 (depends on 5) The captioning device of claim 5, wherein the captions are generated by the captioning system using the speech recognition system and a remote call assistant. ### Claim 7 (depends on 1) The captioning device of claim 1, wherein operations further comprise during the automatic delay of the playback of the message, displaying, on the display, a first message notifying a user of the captioning device of an origin of the message and a second message notifying the user of a date and a time that the message was created. ### Claim 8 A method for automatically delaying playback of messages, the method comprising: obtaining, at a captioning device, a request to playback audio of a message, there being no captions of the audio of the message when the request is obtained; in response to obtaining the request and while there are no captions of the audio of the message, automatically delaying the playback of the audio of the message, at the captioning device, until the earlier of: an establishment of a connection between the captioning device and a captioning system, in order to allow the captioning system to receive the audio of the message from a beginning of the audio of the playback of the message; and an expiration of a particular time period; after automatically delaying the playback of the audio of the message, providing the audio of the message to the captioning system over a network; obtaining, over the network, captions generated by the captioning system using the audio of the message; and presenting, by the captioning device, the captions concurrently with the playback of the audio of the message. ### Claim 9 (depends on 8) The method of claim 8, wherein the message is a voice message or a video message. ### Claim 10 (depends on 8) The method of claim 8, wherein the captions are generated by the captioning system using a speech recognition system. ### Claim 11 (depends on 8) The method of claim 8, further comprising: during the automatic delay of the playback of the audio of the message, presenting a second message notifying a user of the captioning device of an origin of the message and a third message notifying the user of a date and a time that the message was created; and after the establishment of the connection between the captioning device and the captioning system, presenting a fourth message notifying the user of an identity of a remote call assistant associated with the captioning system. ### Claim 12 (depends on 8) The method of claim 8, wherein the particular time period is between about two seconds and about four seconds in duration. ### Claim 13 (depends on 8) The method of claim 8, wherein the captions are generated by the captioning system using a speech recognition system and a remote call assistant. ### Claim 14 (depends on 8) One or more non-transitory computer readable media configured to store one or more instructions that when executed by one or more computing systems cause or direct the performance of the method of claim 8. ### Claim 15 A method for automatically delaying playback of messages, the method comprising: obtaining, at a captioning device, a request to playback audio of a message, there being no captions of the audio of the message when the request is obtained; in response to the request and while there are no captions of the audio of the message, automatically delaying the playback of the audio of the message at the captioning device until an establishment of a connection between the captioning device and a captioning system in order to allow the captioning system to receive the audio of the message from a beginning of the playback of the audio of the message; after automatically delaying the playback of the audio of the message, providing the audio of the message to the captioning system over a network; obtaining, over the network, captions generated by the captioning system using the audio of the message; and presenting, by the captioning device, the captions concurrently with the playback of the audio of the message. ### Claim 16 (depends on 15) The method of claim 15, wherein the message is a voice message or a video message. ### Claim 17 (depends on 15) The method of claim 15, wherein the captions are generated by the captioning system using a speech recognition system. ### Claim 18 (depends on 15) The method of claim 15, further comprising during the automatic delay of the playback of the audio of the message, presenting a message notifying a user of the captioning device of an origin of the message and a second message notifying the user of a date and a time that the message was created. ### Claim 19 (depends on 15) The method of claim 15, wherein the captions are generated by the captioning system using a speech recognition system and a remote call assistant. ### Claim 20 (depends on 15) One or more non-transitory computer readable media configured to store one or more instructions that when executed by one or more computing systems cause or direct the performance of the method of claim 15.