Identifying reasons for web site abandonment

A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions that when executed by a computer, cause the computer to:

• configure webpages of a scoped domain to include at least one question and at least one associated answer displayable in response to receiving an explicit user interaction, wherein the at least one of question and the at least one at least one associated answer comprise a question/answer (QA) pair;
• implement tracking logic to:
• generate a unique visitor Identifier (ID), a unique webpage ID, and a first timestamp in response to detecting a webpage loading event on the scoped domain;
• generate a unique question/answer pair ID and an other timestamp in response to detecting an answer presentation event on the scoped domain;
• operate a multiplexing switch to selectively transmit a webpage interaction entry and an answer presentation entry for storage in a scoped domain specific allocation of memory;
• identify unique visitor IDs associated with answer presentation entries in the scoped domain specific allocation of memory through operation of respondent aggregator logic;
• configure destination analysis logic with identified unique visitor IDs to filter webpage interaction entries by the identified unique visitor IDs and identify the unique webpage ID of the webpage loaded successive to answer presentation events as a destination page based on the other timestamps;
• configure an associative destination accumulator logic with destination pages and the unique visitor IDs to filters and enumerate the destination pages for each of the answer presentation entries as associated destination pages;
• configure a timer with a preset time interval stored in memory, to filter for the associated destination pages visited after the preset time interval elapses and identifying as an abandonment event based on the timestamps;
• operate a counter to enumerate the abandonment events to calculate a ranking metric to store question/answer pairs in ranked memory sectors of a question/answer abandonment ranking allocation of memory;
• and
• reposition store question/answer pairs in a correspondingly ranked memory sector in response to recursive operations of the counter through operations of a processor.

A computer system, comprises:

• a
• processor;
• and
• a memory storing instructions that, when executed by the processor, configure the apparatus to:
• configure webpages of a scoped domain to include at least one question and at least one associated answer displayable in response to receiving an explicit user interaction, wherein the at least one of question and the at least one at least one associated answer comprise a question/answer (QA) pair;
• implement tracking logic to:
• generate a unique visitor Identifier (ID), a unique webpage ID, and a first timestamp in response to detecting a webpage loading event on the scoped domain;
• generate a unique question/answer pair ID and an other timestamp in response to detecting an answer presentation event on the scoped domain;
• and
• operate a multiplexing switch to selectively transmit a webpage interaction entry and an answer presentation entry for storage in a scoped domain specific allocation of memory;
• identify unique visitor IDs associated with answer presentation entries in the scoped domain specific allocation of memory through operation of respondent aggregator logic;
• configure destination analysis logic with identified unique visitor IDs to filter webpage interaction entries by the identified unique visitor IDs and identify the unique webpage ID of the webpage loaded successive to answer presentation events as a destination page based on the other timestamps;
• configure an associative destination accumulator logic with destination pages and the unique visitor IDs to filters and enumerate the destination pages for each of the answer presentation entries as associated destination pages;
• configure a timer with a preset time interval stored in memory, to filter for the associated destination pages visited after the preset time interval elapses and identifying as an abandonment event based on the timestamps;
• operate a counter to enumerate the abandonment events to calculate a ranking metric store question/answer pairs in ranked memory sectors of a question/answer abandonment ranking allocation of memory;
• and
• reposition displayed question answer pairs in a correspondingly ranked memory sector in response to recursive operations of the counter through operations of a processor.