Fax board incompatibility detection and circumvention

A facsimile management system comprising:

• a server coupled to a database storing records correlating a carrier to an incoming facsimile number and a fax server coupled to a database storing records indicating a selected configuration of the fax server during a failed attempt at transmitting the fax image;
• and,
• a carrier monitor module executing in a memory of the server, the carrier monitor module server comprising program code which when executed by a processor of the server enables to the server to:
• monitor the incoming facsimile number transmitting a fax image by the carrier and on condition that a threshold failure rate is met or exceeded for the carrier transmitting the fax image on the incoming facsimile number, adjust the carrier to a new carrier by changing a record to indicate the new carrier in the database;
• a fax server module executing in a memory of the fax server, the fax server module comprising program code which when executed by a processor of the fax server enables the fax server to:
• respond to the failed attempt at transmitting the fax image by the fax server by writing a record to the database that indicates the selected configuration of the fax server during the failed attempt;
• receive, in a memory of the fax server, each of a new fax image to be transmitted to a recipient, a specified fax sender, and also at least a portion of a phone number,
• retrieve, into the memory of the fax server, a current selected configuration stored for the specified fax sender,
• query the database to determine whether the retrieved current selected configuration of the specified fax sender matches a record in the database, and
• on condition that a match is found, establish that a prior facsimile transmitted by the specified fax sender was unsuccessful, but on condition that no match is found, transmit the new fax image by the fax server.

A computer program product for increasing the success of facsimile transmission, the computer program product comprising:

• a non-transitory computer readable storage medium having computer readable program code embodied therewith, which, when executed by a server, causes the server to:
• monitor an incoming facsimile number transmitting a fax image by a carrier;
• storing records indicating a selected configuration of a fax server during a failed attempt at transmitting the fax image;
• responding to the failed attempt at transmitting the fax image by the fax server by writing and storing a record that indicates the selected configuration of the fax server during the failed attempt;
• receiving each of a new fax image to be transmitted to a recipient, a specified fax sender, and also at least a portion of a phone number;
• retrieving a current selected configuration stored for the specified fax sender;
• querying to determine whether the retrieved current selected configuration of the specified fax sender matches a record in the database, and
• on condition that a match is found, establish that a prior facsimile transmitted by the specified fax sender was unsuccessful, but on condition that no match is found, transmit the new fax image by the fax server;
• and,
• on condition that that a threshold failure rate is met or exceeded for the carrier transmitting the fax image on the incoming facsimile number, adjust the carrier to a new carrier by changing a record to indicate the new carrier in the database.