Systems and methods for managing, analyzing and providing visualizations of multi-party dialogs

A system for managing multi-party dialogs between communication devices, comprising:

• at least one memory;
• and
• a processor communicatively coupled to the at least one memory, wherein the processor is operable to:
• receive digital connection requests from a plurality of communication devices, the communication devices being connected over a plain old telephone service (POTS) connection;
• establish a digital connection with each of the plurality of communication devices;
• perform one or more tests on the plurality of communication devices;
• switch the connection between the communication devices from the POTS connection to the digital connections, enabling the communication devices to communicate with each other via the computing device (server) over the digital connections;
• receive audio signals from at least a portion of the plurality of communication devices, the audio signals being part of a multi-party dialog between users of the plurality of communication devices;
• split the received audio signals into corresponding first signals and second signals;
• transmit the first signals to the plurality of communication devices of the digital connections in the form of audio to be output by each of the communication devices;
• and
• transmit to at least one of the plurality of communication devices, feedback data comprising at least a portion of measurements of features of the second signals, the feedback data contextualizing each of the participation of the users of the plurality of communication devices during the multi-party dialog.

A method for managing multi-party dialogs, the method comprising:

• receiving, by a server connecting a first communication device, a second communication device, and a third communication device with each other over a first digital connection, a second digital connection, and a third digital connection with the second communication device and the third communication device, respectively, from the first communication device a first audio signal over the first digital connection;
• and
• providing, by the server, feedback data to the first communication device, the feedback data including measurements of features of the first audio signal, measurements of features of a second audio signal corresponding to the second communication device, and measurements of features of a third audio signal corresponding to the third communication device,
• wherein a multi-party dialog has been initiated, by a processor of the first communication device, with at least the second communication device and the third communication device, the first, second and third communication devices being connected over a plain old telephone service (POTS) connection;
• wherein a connection has been established, by the processor, with the server over the first digital connection;
• and
• wherein the first audio signal has been received, by the processor, from a user of the first communication device, the first audio signal including speech spoken by the user of the first communication device during at least a portion of the multi-party dialog.