Providing suggested actions in response to textual communications
AssigneeSprint Communications Company L.P.
InventorsWoo Jae Lee, Peter Syromiatnikov, Sanjay K. Sharma
Life of this patent
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Abstract
A system, method, and computer-readable media are described for suggesting an action based on multiple descriptors within a textual communication (e.g. email, text message). In one embodiment, event descriptors within an email are identified and displayed to the email recipient with an indication that the descriptors are selectable. Upon receiving the selection of at least two descriptors, an action is suggested to the recipient for acceptance. Upon receiving the acceptance, the proposed action is performed.
Claims16
One or more non-transitory computer-readable media having computer-executable instructions embodied thereon for performing a method of generating an entry in a personal information manager based on information in a textual communication, the method comprising:
- receiving a textual communication;
- identifying a plurality of descriptors within the textual communication, wherein a descriptor is text describing characteristics of a person or business;
- displaying the textual communication to a recipient with the plurality of descriptors displayed as selectable by the recipient of the textual communication, wherein an appearance of the plurality of descriptors is changed to indicate the plurality of descriptors are capable of selection by the recipient;
- receiving a first selection of a first descriptor and a second selection of a second descriptor from the recipient, wherein the first selection is received prior to the second selection;
- and
- displaying, to the recipient, a suggested contact entry for the person or the business that is generated based on the first selection and the second selection.
One or more non-transitory computer-readable media having computer-executable instructions embodied thereon for performing a method of performing an action in response to identifying information within a textual communication, the method including:
- receiving a textual communication;
- identifying a plurality of descriptors, wherein a descriptor is a series of alphanumeric characters within a body of the textual communication and that describes characteristics of a person or a business;
- displaying the textual communication to a recipient with the plurality of descriptors displayed with an appearance that indicates the plurality of descriptors are selectable by the recipient;
- receiving an indication that the recipient selected two or more descriptors from the plurality of descriptors;
- determining that the two or more descriptors selected by the recipient correspond to at least one template, wherein the at least one template is associated with a suggested action of creating a contact entry;
- and
- providing a user interface that displays the suggested action of generating a contact entry corresponding to the two or more descriptors selected by the recipient and that allows the recipient to request generation of a contact entry for the person or the business.
A system for performance of an action in response to a textual communication, the system comprising:
- a textual communication component that receives a textual communication and identifies a plurality of descriptors in the textual communication;
- a display component that displays the textual communication to a recipient of the textual communication, wherein the plurality of descriptors are displayed with an appearance that indicates the plurality of descriptors may be selected by the recipient;
- a template data store that stores at least one template associated with a suggested action of generating a contact entry, wherein, upon the recipient's selection of two or more descriptors, the textual communication component determines that the at least one template corresponds to the two or more descriptors selected by the recipient;
- and
- a personal information manager component that receives contact entries created upon requested performance of generating a contact entry using the at least one template.
Dependencies are inferred from the claim text.