Information handling system utilizing a smart logo to provide properties of the information handling system

A method comprising:

• storing, at a memory of a logo device, properties of a first information handling system, wherein the memory is integrated within the logo device of the first information handling system, wherein the logo device includes a logo on an external surface of the logo device, and the logo is visible from outside of the first information handling system to identify a location of the logo device within the first information handling system;
• detecting that a second information handling system is placed in communication with the logo device;
• receiving, at a communication device of the logo device, authentication information from the second information handling system in response to the second information handling system being placed in communication with the logo device;
• verifying the authentication information;
• in response to verifying the authentication information, providing the properties, contact information of a manufacturer, real-time status, and error logs of the first information handling system to the second information handling system;
• determining whether additional diagnostics can be retrieved while a communication to the manufacturer has been initiated by the second information handling system using the contact information in response to the second information handling system determining an error has occurred based on the error logs;
• and
• in response to determining whether the additional diagnostics can be retrieved, providing the additional diagnostics to the second information handling system to be sent to the manufacturer during the communication in addition to the real-time status and the error logs.

An information handling system comprising:

• a plurality of components;
• and
• a logo device configured to communicate with one of the components, the logo device including:
• a logo on an external surface of the logo device, wherein the logo is visible from outside of the information handling system to identify a location of the logo device within the information handling system;
• a memory to store real-time status and error logs of the information handling system;
• a communication device to receive authentication information from a second information handling system in response to the second information handling system being placed in communication with the logo device;
• and
• a processor configured to communicate with the memory and with the communication device, the processor to detect that a second information handling system being placed in communication with the logo device, to verify the authentication information, to provide contact information of a manufacturer, the real-time status, and the error logs for the information handling system in response to verifying the authentication information, to determine whether additional diagnostics can be retrieved while a communication to the manufacturer has been automatically initiated by the second information handling system using the contact information in response to a determination by the second information handling system that an error has occurred based on the error logs, and in response to the determination that the additional diagnostics can be retrieved, and to provide the additional diagnostics to the second information handling system to be sent to the manufacturer during the communication in addition to the real-time status and the error logs.