US 10,242,117 B2Granted

Asset data collection, presentation, and management

AssigneeEnt. Services Development Corporation LP

InventorsRobert A. Wilson, Bernard E. Mamon, Douglas J. Vos, Dwayne G. Ridenour, Beverly E. Grau, Kathleen J. Hill, Steven E. Hodgins, Anthony S. Abraham, Shelley A. Mannino, Jessica Elston, Darren Kelly, John Scamehorn

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Abstract

Systems and methods for asset data collection, presentation, and management. In one general aspect, a Web portal provides a centralized end-to-end view of IT operations of an organization. The portal may, for example, provide an organization's view of operations and asset data. Visibility of accurate data on an organization-wide scale allows managers to spot issues immediately, respond quickly, and offer continuous improvement.

Claims20

Dependent claims

A computer-implemented method of managing assets for an organization comprising:

generating, by a computer system, a web portal to provide real-time access to asset data across one or more organizations, wherein the asset data comprises information about assets for at least one of the organizations, wherein at least one of said assets comprises a computer, the web portal comprising:
links to service management consoles, wherein selection of a link presents a service management console, and wherein each service management console:
retrieves asset data for a category of service management related to the service management console for a specified time period;
analyzes the asset data;
and
generates an interface to present the asset data to a user;
a dashboard, wherein the dashboard comprises an interface that includes an overview of asset data, and wherein the dashboard comprises:
indicia indicative of the status of at least one of incidents related to assets or corrective action related to incidents, wherein the indicia indicative of the status includes at least one of virus compliance indicia and virus vulnerabilities indicia;
and
a report upload interface, wherein the report upload interface allows a user to upload reports related to the asset data;
determining virtual servers assigned to web sites associated with a web server hosting the web portal, wherein users access the web portal through the web sites and different ones of the web sites have different corresponding authentication services;
storing aliases representing assignments of the virtual servers to the web sites;
differentiating the users accessing the web portal based on the web sites through which the users are accessing the web portal;
and
authenticating each of the users according to the authentication service corresponding to the web site and the virtual server by which the user is accessing the web portal.

12 more elements

A system for managing assets for an organization and for providing real-time access to asset data across one or more organizations, wherein the asset data includes information about assets for at least one of the organizations, the system comprising:

a web server including at least one processor;
and
a web portal hosted by the web server, the web portal comprising:
links to service management consoles, wherein selection of a link presents a service management console, and wherein each service management consoles:
retrieves asset data for a category of service management related to the service management console and for a specified time period;
analyzes the asset data from said assets, wherein at least one of said assets comprises a computer;
and
generates an interface to present the asset data to a user;
a dashboard, wherein the dashboard comprises an interface that includes an overview of asset data, and wherein the dashboard comprises:
indicia indicative of the status of at least one of incidents related to assets or corrective action related to incidents, wherein the indicia indicative of the status includes at least one of virus compliance indicia and virus vulnerabilities indicia;
and
a report upload interface, wherein the report upload interface allows a user to upload reports related to the asset data,
wherein the web server is to:
determine virtual servers assigned to web sites associated with the web server, wherein users access the web portal through the web sites and different ones of the web sites have different corresponding authentication services;
store, in a data storage device, aliases representing assignments of the virtual servers to the web sites;
differentiate the users accessing the web portal based on the web sites through which the users are accessing the web portal;
and
authenticate each of the users according to the authentication service corresponding to the web site and the virtual server by which the user is accessing the web portal.

15 more elements

Dependencies are inferred from the claim text.

Facts

Application: 11/856,675Filed 17 Sep 2007 · us provisional application
Priority: 15 Sep 2006
Published: US 2008/0086345 A110 Apr 2008
Granted: 26 Mar 2019
Term ends: Not estimatedThe source records don’t support an estimate.

Classification4 codes

G06F 16/958
Retrieval from the web: organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking
G06Q 10/063
Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling: operations research,…
G06F
Computing and data processing
G06Q
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial