Systems and methods for pre-scheduling repair of home equipment

A system for automatically scheduling repair of smart home equipment within a smart home, the system comprising:

• one or more sensors communicatively coupled to a plurality of pieces of smart home equipment located at a property which includes a smart home system, wherein the one or more sensors collect sensor data for the plurality of pieces of smart home equipment;
• and
• a smart home controller including:
• one or more processors;
• a communication network;
• and
• a non-transitory computer-readable memory coupled to the one or more processors, the one or more sensors, and the communication network, and storing thereon instructions that, when executed by the one or more processors, cause the smart home controller to:
• receive an indication from a property owner pre-authorizing automatic scheduling of smart home equipment repairs;
• for each of the plurality of pieces of smart home equipment:
• periodically receive a first set of sensor data for a first piece of smart home equipment generated by at least one of the one or more sensors which are communicatively coupled to the first piece of smart home equipment;
• periodically receive a second set of sensor data for a second piece of smart home equipment which is physically connected to the first piece of smart home equipment, wherein the second set of sensor data is generated by at least one of the one or more sensors which are communicatively coupled to the second piece of smart home equipment;
• identify a failure at the first piece of smart home equipment;
• in response to identifying the failure at the first piece of smart home equipment, determine that the first piece of smart home equipment needs to be repaired based on a collective analysis of both the first and second sets of sensor data for the first and second pieces of smart home equipment, respectively, wherein the collective analysis is used to identify whether the first or the second piece of smart home equipment is a cause of the failure, the collective analysis including:
• analyze the first and second sets of sensor data to detect that the first piece of smart home equipment is operating outside of normal operating characteristics for the first piece of smart home equipment and that the second piece of smart home equipment is operating within normal operating characteristics for the second piece of smart home equipment;
• when the first piece of smart home equipment needs to be repaired:
• automatically and without interacting with the property owner, schedule a repair of the first piece of smart home equipment including:
• transmit, via the communication network, a first notification to a repair service provider for scheduling the repair of the first piece of smart home equipment, wherein the first notification includes an authorization to access the property and access information for accessing the property;
• and
• receive, via the communication network, a second notification from the repair service provider including a scheduled time for repairing the first piece of smart home equipment to cause the first piece of smart home equipment to be repaired;
• and
• provide a control signal to the first piece of smart home equipment to shut down or limit operation of the first piece of smart home equipment in response to the failure.