# US 10,122,483 B2 · Crowd sentiment detection and analysis > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,122,483 B2 - Document ID: US10122483B2 - Status: Granted - Kind: B2 - Application number: 14/614,345 - Filed: 2015-02-04 - Published: 2016-08-04 - Granted: 2018-11-06 - Earliest claimed: 2015-02-04 - Assignees: eBay Inc. - Applicants: Stubhub, Inc. - Inventors: Sergio Pinzon Gonzales, Jr. - Web page: https://patentgrep.com/patent/US10122483B2 ## CPC - H04H 60/33: Arrangements for monitoring the users' behaviour or opinions - H04H 60/63: for services of sales {(data processing systems or methods specially adapted for electronic commerce G06Q30/00)} - H04N 21/466: Learning process for intelligent management, e.g. learning user preferences for recommending movies {(services using the results of monitoring in broadcast systems H04H60/61)} - H04N 21/4667: {Processing of monitored end-user data, e.g. trend analysis based on the log file of viewer selections} - H04H: BROADCAST COMMUNICATION (multiplex communication H04J; pictorial communication aspects of broadcast systems H04N) - H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION ## Abstract A system or a method is provided to detect crowd sentiments and/or reactions to music, movies, films, performances, speeches, and other presentations. In particular, various types of crowd sensors may be set up in a venue where presentations take place to detect and measure the audience's various reactions to the presentations. The crowd sensors may detect the crowd's reactions to a particular presentation, such as a song, and also may detect the crowd's reactions to various portions of the presentation, such as various parts of the song. The crowd's reactions and sentiment in response to the presentation may be used to analyze crowd sentiment for the presentation or for various parts of the presentation. Further, the system may analyze the crowd's sentiment to establish emerging trends in the type of presentation, such as emerging trends in Hip Hop music, merging trends in romantic films, or the like. ## Claims ### Claim 1 A system comprising: one or more processors adapted to: receive one or more sensor signals output from one or more crowd sensors detecting crowd conditions in an audience in response to an event taking place at a venue; determine a type of the event based on the one or more sensor signals; assign weights to the one or more sensor signals based on a type of the venue and the type of the event; detect mobile device usage of users in the audience operating mobile devices to capture and communicate the event to others; and determine a crowd sentiment based on: the mobile device usage of the users in response to the event; the crowd conditions; the type of the venue; and the type of the event. ### Claim 2 (depends on 1) The system of claim 1, wherein the one or more crowd sensors comprise one or more audio sensors configured to detect noise produced by the audience during the event, and wherein the one or more processors are further adapted to determine the crowd sentiment of the audience based on a level and a type of the noise produced by the audience in response to the event. ### Claim 3 (depends on 2) The system of claim 2, wherein the one or more processors are further adapted to determine a higher crowd sentiment based on a higher level of noise produced by the audience. ### Claim 4 (depends on 3) The system of claim 3, wherein the one or more processors are further adapted to determine a positive or a negative crowd sentiment based on the type of the noise produced by the audience. ### Claim 5 (depends on 1) The system of claim 1, wherein the one or more crowd sensors comprise one or more cameras configured to capture images of the audience during the event, and wherein the one or more processors are further adapted to determine the crowd sentiment of the audience based on one or more of a size, a position, and a movement of the audience. ### Claim 6 (depends on 1) The system of claim 1, wherein the one or more crowd sensors comprise one or more vibration sensors configured to detect ground vibrations produced by the audience during the event, and the one or more processors are further adapted to determine the crowd sentiment of the audience based on the ground vibrations. ### Claim 7 (depends on 1) The system of claim 1, wherein the one or more crowd sensors comprise one or more optical sensors configured to detect one or more of a position, a posture, and a movement of the audience during the event, and the one or more processors are further adapted to determine the crowd sentiment of the audience based on the one or more of the position, the posture, and the movement of the audience. ### Claim 8 (depends on 1) The system of claim 1, wherein the one or more crowd sensors comprise one or more temperature sensors configured to detect temperatures of the audience during the event, and the one or more processors are further adapted to determine the crowd sentiment of the audience based on changes of temperature of the audience during the event. ### Claim 9 (depends on 1) The system of claim 1, wherein the one or more crowd sensors comprise one or more wearable devices worn by one or more persons in the audience, the one or more wearable devices comprising one or more sensors configured to detect a body chemistry condition of the one or more persons, and wherein the one or more processors are further adapted to determine the crowd sentiment of the audience based on the body chemistry condition of the one or more persons detected by the one or more wearable devices during the event. ### Claim 10 (depends on 1) The system of claim 1, wherein the one or more crowd sensors comprise one or more sensors configured to measure a rate of consumption of one or more of: a water, a food, a drink, or an oxygen level by the audience, and wherein the one or more processors are further adapted to determine the crowd sentiment of the audience based on the rate of consumption. ### Claim 11 A method comprising: receiving one or more sensor signals output from one or more crowd sensors detecting crowd conditions in an audience in response to an event taking place at a venue; determining a type of the event based on the one or more sensor signals; assigning weights to the one or more sensor signals based on a type of the venue and the type of the event; detecting mobile device usage of users in the audience operating mobile devices to capture and communicate the event to one or more others; and determining a crowd sentiment based on: the mobile device usage of the users in response to the event; the crowd conditions; the type of the venue; and the type of the event. ### Claim 12 (depends on 11) The method of claim 11, further comprising determining a sentiment score for the event based on the one or more sensor signals, wherein the sentiment score indicates a level of the crowd sentiment in response to the event. ### Claim 13 (depends on 12) The method of claim 12, further comprising: determining a sentiment point for each sensor signal; assigning a weight to the sentiment point of each sensor signal based on a crowd sentiment analysis profile of the venue defining context and meaning of each sensor signal and a sensor profile of the one or more crowd sensors defining a number and a composition of the one or more crowd sensors installed at the venue; and aggregating the sentiment point of each sensor signal to determine the sentiment score for the event. ### Claim 14 (depends on 12) The method of claim 12, further comprising: monitoring changes in the sentiment score during the event; and determining the crowd sentiment of the audience during different portions of the event based on the changes in the sentiment score. ### Claim 15 (depends on 11) The method of claim 11, further comprising: comparing sentiment scores of various events; and determining emerging trends among the various events based on the comparison. ### Claim 16 (depends on 15) The method of claim 15, where in the emerging trends comprise one or more of an emerging type of event, an emerging rhythm in music, an emerging melody in music, an emerging story plot in film, an emerging subject matter, or an emerging performance style. ### Claim 17 (depends on 15) The method of claim 15, further comprising determining a business strategy or an investment strategy based on the emerging trends. ### Claim 18 (depends on 11) The method of claim 11, further comprising: determining that the mobile device usage of the users in the audience is related to the event; and determining a positive crowd sentiment based on the mobile device usage related to the event. ### Claim 19 (depends on 11) The method of claim 11, further comprising: determining that the mobile device usage of the users in the audience is not related to the event; and determining a negative crowd sentiment based on the mobile device usage not related to the event. ### Claim 20 (depends on 11) The method of claim 11, further comprising: receiving at least one sensor signal detected by one or more control sensors during the event, wherein the one or more control sensors detect environmental noises that interfere with the crowd conditions detected by the one or more crowd sensors; and filtering the environmental noises from the sensor signals received from the one or more crowd sensors.