# US 10,121,346 B2 · Alert management utilizing mobile devices

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- Number: US 10,121,346 B2
- Document ID: US10121346B2
- Status: Granted
- Kind: B2
- Application number: 15/873,158
- Filed: 2018-01-17
- Published: 2018-05-24
- Granted: 2018-11-06
- Earliest claimed: 2012-12-31
- Assignees: Cerner Innovation, Inc.
- Applicants: Cerner Innovation, Inc.
- Inventors: Damon Herbst; Cassie Lyn Bahr; Rajneesh Mehra; Jamie Brothers; Jay Christopher Vaglio; Matt Ryan Anderson
- Web page: https://patentgrep.com/patent/US10121346B2

## CPC

- G16H 40/67: for remote operation
- G06F 3/0482: Interaction with lists of selectable items, e.g. menus
- G08B 21/02: Alarms for ensuring the safety of persons
- G08B 25/016: {Personal emergency signalling and security systems (emergency non-personal manually actuated alarm activators G08B25/12)}
- G08B 27/006: {with transmission via telephone network}
- G16H 10/60: for patient-specific data, e.g. for electronic patient records
- G16H 15/00: ICT specially adapted for medical reports, e.g. generation or transmission thereof
- G16H 40/20: for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
- G16H 50/30: for calculating health indices; for individual health risk assessment
- G16H 50/50: for simulation or modelling of medical disorders
- G16H 80/00: ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
- H04M 1/72424: with manual activation of emergency-service functions
- H04M 19/04: the ringing-current being generated at the substations
- H04W 4/12: Messaging; Mailboxes; Announcements
- G16H: HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- G08B: SIGNALLING SYSTEMS, e.g. PERSONAL CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08)
- H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72)

## Abstract

Methods, computer systems, and computer-storage medium are provided for managing patient alerts using a mobile device. A mobile device associated with a patient caregiver receives a critical alert related to the patient, and the alert is presented on the mobile device. The alert includes important contextual information that enables the caregiver to make a quick assessment of how to effectively address the alert. The alert includes options for accepting the alert or rejecting the alert. Acceptance of the alert enables the caregiver to communicate the alert to selected caregivers that can assist in managing the alert. Rejecting the alert causes the alert to be automatically communicated to additional caregivers associated with the patient.

## Claims

### Claim 1

A computer-implemented method of managing patient alerts, the method comprising:
receiving on a first mobile device an alert related to a patient, the first mobile device associated with a first caregiver assigned to the patient;
determining one or more additional caregivers;
presenting an alert response interface, wherein the alert response interface comprises multiple selectable response options;
displaying a list of the one or more additional caregivers, the list comprising one or more selectable graphical representations corresponding to the one or more additional caregivers;
receiving a selection of at least one additional caregiver from the list of the one or more additional caregivers;
providing a message entry area on the alert response interface for receiving textual input of a message corresponding to the alert; and
communicating the message to the selected at least one additional caregiver.

### Claim 2 (depends on 1)

The method of claim 1, wherein the list of the one or more additional caregivers is ordered, at least in part, according to a proximity of the one or more additional caregivers to the patient.

### Claim 3 (depends on 1)

The method of claim 1, further comprising determining an availability status of the one or more additional caregivers.

### Claim 4 (depends on 3)

The method of claim 3, wherein the list of the one or more additional caregivers is ordered, at least in part, according to the availability status of the one or more additional caregivers.

### Claim 5 (depends on 3)

The method of claim 3, wherein the one or more selectable graphical representations includes an indication of the availability status of the one or more additional caregivers.

### Claim 6 (depends on 3)

The method of claim 3, wherein the status comprises one or more of: available, available but busy, and off-line.

### Claim 7 (depends on 1)

The method of claim 1, wherein the message is communicated with alert details and patient information.

### Claim 8

A computer-implemented method of managing patient alerts, the method comprising:
determining an availability status of one or more caregivers electronically associated with a patient that is a subject of an alert;
determining an alert level corresponding to the alert, the alert level comprising a critical alert or a noncritical alert;
communicating the alert to a first mobile device associated with a first caregiver of the one or more caregivers, the first caregiver having an availability status of available; and
receiving a response to the alert from the first mobile device associated with the first caregiver, the response comprising one or more of: an alert acceptance, an alert rejection, and an alert sharing notification.

### Claim 9 (depends on 8)

The method of claim 8, further comprising determining a proximity of the one or more caregivers to a patient that is a subject of the alert.

### Claim 10 (depends on 9)

The method of claim 9, wherein the first caregiver has the status of available and a closest proximity to the patient.

### Claim 11 (depends on 8)

The method of claim 8, wherein the alert is communicated with an indication of the alert level.

### Claim 12 (depends on 8)

The method of claim 8, wherein the alert sharing notification includes an identity of additional recipients of the alert.

### Claim 13 (depends on 7)

The method of claim 7, wherein the alert details comprise a waveform.

### Claim 14

A computer-implemented method of managing patient alerts, the method comprising:
determining an availability status of one or more caregivers electronically associated with a patient that is a subject of an alert;
determining an alert level corresponding to the alert, the alert level comprising a critical alert or a noncritical alert;
communicating the alert to a first mobile device associated with a first caregiver of the one or more caregivers, the first caregiver having an availability status of available;
providing an alert depiction area comprising information corresponding to the alert;
providing a list of one or more additional caregivers, the list comprising one or more selectable graphical representations corresponding to the one or more additional caregivers;
receiving a selection of at least one additional caregiver from the list of the one or more additional caregivers;
providing a message entry area on the alert response interface for receiving textual input of a message corresponding to the alert; and
communicating the message, and at least a portion of the information from the alert depiction area, to the selected at least one additional caregiver.

### Claim 15 (depends on 14)

The method of claim 14, wherein the alert depiction area comprises alarm details and patient information.

### Claim 16 (depends on 14)

The method of claim 14, wherein the alert comprises options to accept or reject the alert.

### Claim 17 (depends on 14)

The method of claim 14, further comprising communicating waveform data along with the message and the at least a portion of the information from the alert depiction area.

### Claim 18 (depends on 14)

The method of claim 14, further comprising communicating at least one photograph of a patient wound along with the message and the at least a portion of the information from the alert depiction area.