# US 10,120,790 B1 · Automated analysis system and method > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 10,120,790 B1 - Document ID: US10120790B1 - Status: Granted - Kind: B1 - Application number: 15/199,286 - Filed: 2016-06-30 - Granted: 2018-11-06 - Earliest claimed: 2016-06-30 - Assignees: EMC IP Holding Company LLC - Applicants: EMC Corporation - Inventors: Michael G. Varteresian; Muzhar Khokhar; Charles S. Langley; Peter T. Beale - Web page: https://patentgrep.com/patent/US10120790B1 ## CPC - G06F 11/3692: {for test results analysis} - H04L 67/34: {involving the movement of software or configuration parameters (network booting or remote initial program loading [RIPL] G06F9/4416)} - G06F 8/65: Updates (security arrangements therefor G06F21/57) - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) ## Abstract A method, computer program product, and computing system for receiving telemetry data from a remote storage system. The remote storage system includes a plurality of subsystems. The telemetry data is analyzed to assign a subsystem health score to each of the plurality of subsystems, thus defining a plurality of subsystem health scores. A system health score is assigned to the remote storage system based, at least in part, upon each of the subsystem health scores. ## Claims ### Claim 1 A computer-implemented method, executed on a computing system, comprising: receiving telemetry data from a remote storage system, wherein the remote storage system includes a plurality of subsystems; analyzing the telemetry data to assign a subsystem health score to each of the plurality of subsystems, thus defining a plurality of subsystem health scores, wherein the subsystem health score assigned to each of the plurality of subsystems is a numerical score; and assigning a system health score to the remote storage system based, at least in part, upon each of the subsystem health scores, wherein the system health score is a numerical score, wherein assigning the system health score includes assigning the system health score based, at least in part, upon determining that a subset of the plurality of subsystems are failing and a configuration of the subset of the plurality of subsystems. ### Claim 2 (depends on 1) The computer-implemented method of claim 1 further comprising: gathering the telemetry data on the remote storage system. ### Claim 3 (depends on 1) The computer-implemented method of claim 1 further comprising: providing one or more solutions to the remote storage system based, at least in part, upon the system health score assigned to the remote storage system. ### Claim 4 (depends on 3) The computer-implemented method of claim 3 wherein providing one or more solutions to the remote storage system includes one or more of: installing one or more firmware upgrades on the remote storage system; installing one or more software upgrades on the remote storage system; providing one or more recommendations to an administrator of the remote storage system; and providing one or more incentives to the administrator of the remote storage system. ### Claim 5 (depends on 1) The computer-implemented method of claim 1 wherein analyzing the telemetry data to assign a subsystem health score to each of the plurality of subsystems includes one or more of: analyzing one or more hardware subsystems of the remote storage system for possible issues; analyzing one or more software subsystems of the remote storage system for possible issues; and analyzing one or more process subsystems of the remote storage system for possible issues. ### Claim 6 (depends on 1) The computer-implemented method of claim 1 wherein the plurality of subsystems includes one or more of: a hardware subsystem; a software subsystem; and a process subsystem. ### Claim 7 (depends on 1) The computer-implemented method of claim 1 further comprising: comparing the system health score assigned to the remote storage system to other system health scores assigned to other remote storage systems. ### Claim 8 A computer program product residing on a non-transitory computer readable medium having a plurality of instructions stored thereon which, when executed by a processor, cause the processor to perform operations comprising: receiving telemetry data from a remote storage system, wherein the remote storage system includes a plurality of subsystems; analyzing the telemetry data to assign a subsystem health score to each of the plurality of subsystems, thus defining a plurality of subsystem health scores, wherein the subsystem health score assigned to each of the plurality of subsystems is a numerical score; and assigning a system health score to the remote storage system based, at least in part, upon each of the subsystem health scores, wherein the system health score is a numerical score, wherein assigning the system health score includes assigning the system health score based, at least in part, upon determining that a subset of the plurality of subsystems are failing and a configuration of the subset of the plurality of subsystems. ### Claim 9 (depends on 8) The computer program product of claim 8 further comprising instructions for: gathering the telemetry data on the remote storage system. ### Claim 10 (depends on 8) The computer program product of claim 8 further comprising instructions for: providing one or more solutions to the remote storage system based, at least in part, upon the system health score assigned to the remote storage system. ### Claim 11 (depends on 10) The computer program product of claim 10 wherein providing one or more solutions to the remote storage system includes one or more of: installing one or more firmware upgrades on the remote storage system; installing one or more software upgrades on the remote storage system; providing one or more recommendations to an administrator of the remote storage system; and providing one or more incentives to the administrator of the remote storage system. ### Claim 12 (depends on 8) The computer program product of claim 8 wherein analyzing the telemetry data to assign a subsystem health score to each of the plurality of subsystems includes one or more of: analyzing one or more hardware subsystems of the remote storage system for possible issues; analyzing one or more software subsystems of the remote storage system for possible issues; and analyzing one or more process subsystems of the remote storage system for possible issues. ### Claim 13 (depends on 8) The computer program product of claim 8 wherein the plurality of subsystems includes one or more of: a hardware subsystem; a software subsystem; and a process subsystem. ### Claim 14 (depends on 8) The computer program product of claim 8 further comprising instructions for: comparing the system health score assigned to the remote storage system to other system health scores assigned to other remote storage systems. ### Claim 15 A computing system including a processor and memory configured to perform operations comprising: receiving telemetry data from a remote storage system, wherein the remote storage system includes a plurality of subsystems; analyzing the telemetry data to assign a subsystem health score to each of the plurality of subsystems, thus defining a plurality of subsystem health scores, wherein the subsystem health score assigned to each of the plurality of subsystems is a numerical score; and assigning a system health score to the remote storage system based, at least in part, upon each of the subsystem health scores, wherein the system health score is a numerical score, wherein assigning the system health score includes assigning the system health score based, at least in part, upon determining that a subset of the plurality of subsystems are failing and a configuration of the subset of the plurality of subsystems. ### Claim 16 (depends on 15) The computing system of claim 15 further configured to perform operations comprising: gathering the telemetry data on the remote storage system. ### Claim 17 (depends on 15) The computing system of claim 15 further configured to perform operations comprising: providing one or more solutions to the remote storage system based, at least in part, upon the system health score assigned to the remote storage system. ### Claim 18 (depends on 17) The computing system of claim 17 wherein providing one or more solutions to the remote storage system includes one or more of: installing one or more firmware upgrades on the remote storage system; installing one or more software upgrades on the remote storage system; providing one or more recommendations to an administrator of the remote storage system; and providing one or more incentives to the administrator of the remote storage system. ### Claim 19 (depends on 15) The computing system of claim 15 wherein analyzing the telemetry data to assign a subsystem health score to each of the plurality of subsystems includes one or more of: analyzing one or more hardware subsystems of the remote storage system for possible issues; analyzing one or more software subsystems of the remote storage system for possible issues; and analyzing one or more process subsystems of the remote storage system for possible issues. ### Claim 20 (depends on 15) The computing system of claim 15 wherein the plurality of subsystems includes one or more of: a hardware subsystem; a software subsystem; and a process subsystem. ### Claim 21 (depends on 15) The computing system of claim 15 further configured to perform operations comprising: comparing the system health score assigned to the remote storage system to other system health scores assigned to other remote storage systems.