US 10,097,439 B1Granted

Mobile communication device self-testing

AssigneeSprint Communications Company L.P.

InventorsZheng Cai, Zheng Fang, Yu Wang

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Abstract

A mobile communication device that performs self-testing. The device comprises a radio transceiver, a non-transitory memory, a processor, and a self-testing application stored in the non-transitory memory. When executed by the processor the self-testing application determines a location of the device, after determining the device location and within a predefined period of time, establishes a communication session via the radio transceiver with a self-test analysis server, and receives a self-test manifest from the self-test analysis server, where the self-test manifest identifies a self-test. The application further performs the self-test identified by the manifest, logs results of the self-test, stores the logged results in a memory of the device, transmits the logged results and the location of the device to the self-test analysis server, after transmitting the logged results and location of the mobile communication device, deletes the logged results from the mobile communication device, and closes the communication session.

Claims20

Dependent claims

A method of a mobile communication device performing self-testing, comprising:

determining, by the mobile communication device, a location of the mobile communication device;
after determining the mobile communication device location and within a predefined period of time of determining the mobile device location, establishing, by the mobile communication device, a communication session with a self-test analysis server, wherein the mobile communication device establishes the communication session with the self-test analysis server based at least partially on contents of a previously received self-test manifest specifying a specific time for the mobile communication device to establish the communication session with the self-test analysis server;
receiving, by the mobile communication device via the communication session from the self-test analysis server, a self-test manifest identifying a self-test to be performed by the mobile communication device and a specific point in time for the mobile communication device to establish another communication session with the self-test analysis server, the self-test manifest created by a server computer based on performance norms determined by the server computer based on analyzing logged self-test results collected from other mobile communication devices and based on logged self-test results previously collected from the mobile communication device;
performing the self-test identified by the manifest by the mobile communication device;
logging results of the self-test by the mobile communication device;
transmitting the logged results and the location of the mobile communication device by the mobile communication device via the communication session to the self-test analysis server;
after transmitting the logged results and location of the mobile communication device, deleting the logged results from the mobile communication device by the mobile communication device;
and
closing the communication session by the mobile communication device,
whereby a remedial action is identified and performed.

7 more elements

A mobile communication device that performs self-testing, comprising:

a radio transceiver;
a non-transitory memory;
a processor;
and
a self-testing application stored in the non-transitory memory that, when executed by the processor;
establishes a communication session via the radio transceiver with a self-test analysis server, wherein the mobile communication device establishes the communication session with the self-test analysis server based at least partially on contents of a previously received self-test manifest specifying a specific time for the mobile communication device to establish the communication session with the self-test analysis server,
receives a self-test manifest via the communication session from the self-test analysis server, the self-test manifest identifying a self-test to be performed by the mobile communication device and a specific point in time for the mobile communication device to establish another communication session with the self-test analysis server,
performs the self-test identified by the manifest,
logs results of the self-test,
transmits the logged results via the communication session to the self-test analysis server,
closes the communication session,
after closing the communication session, attempts to establish a second communication session via the radio transmitter with the self-test analysis server according to the specific point in time indicated in the self-test manifest,
logs a failure to establish the second communication session,
after logging the failure to establish the second communication session and after delaying a predefined duration of time since the failure, establishes a third communication session via the radio transceiver with the self-analysis server, and
transmits the logged failure to the self-analysis server via the third communication session,
whereby the self-test analysis server is able to take corrective action to improve wireless communication service to the mobile communication device based both on transmitted logged results and based on the transmitted logged failure.

13 more elements

A method of performing mobile communication active troubleshooting, comprising:

establishing by the mobile communication device a first communication session with a self-test analysis server, wherein the mobile communication device establishes the first communication session with the self-test analysis server based at least partially on contents of a previously received self-test manifest specifying a specific time for the mobile communication device to establish the first communication session with the self-test analysis server;
receiving a first self-test manifest by the mobile communication device via the first communication session from the self-test analysis server, the first self-test manifest identifying a first self-test to be performed by the mobile communication device;
performing the first self-test identified by the first self-test manifest by the mobile communication device;
transmitting the results of the first self-test by the mobile communication device via the first communication session to the self-test analysis server;
after transmitting the results of the first self-test, receiving a second self-test manifest by the mobile communication device via the first communication session from the self-test analysis server, where the second self-test manifest identifies a second self-test to be performed by the mobile communication device and identifies a specific time for the mobile communication device to open a second communication session that takes into consideration a network traffic load monitored by the self-test analysis server;
performing the second self-test identified by the second self-test manifest by the mobile communication device;
transmitting the results of the second self-test by the mobile communication device via the first communication session to the self-test analysis server;
closing the first communication session by the mobile communication device;
establishing by the mobile communication device a second communication session with the self-test analysis server at the specific time identified by the second self-test manifest for the mobile communication device to open the second communication session;
performing a third self-test by the mobile communication device;
transmitting the results of the third self-test by the mobile communication device via the second communication session to the self-test analysis server;
and
closing the second communication session by the mobile communication device.

10 more elements

Dependencies are inferred from the claim text.